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Windows 7: Help a noob out? (Internet Problems)

28 May 2013   #1

I don't know but I think window 7 64bit?
Help a noob out? (Internet Problems)

Ok so I'm pretty sure there are many threads/posts on this but I don't understand the language as all of them know a lot more about tech etc. So here's my problem, basically my laptop connects to the modem but not the Internet (no Internet access message) I know it isn't a problem with the modem as my iPod and Xbox connect. The laptop is insured but when we take it for repair they wipe it but the problem persists. Please Help?

My System SpecsSystem Spec
28 May 2013   #2

Windows 7 Ultimate 64-bit

Hi JettFumes and welcome to Seven Forums.

Has this laptop been connected to the network before? Also are you connecting through wifi?
My System SpecsSystem Spec
28 May 2013   #3

Windows 7 Home Premium 64bit

Do you have an internet connection setup in "Network and Sharing Center" ? This would apply to wired or wirless. Your internet service provider should have given you a guide on what you need to do.
My System SpecsSystem Spec

28 May 2013   #4

I don't know but I think window 7 64bit?

Yes it has been connected before and it is through wifi
My System SpecsSystem Spec

 Help a noob out? (Internet Problems)

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