error occurred while reconnecting - The network location cannot be rea

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  1. Posts : 16
    Windows 7 Professional 64bit
       #1

    error occurred while reconnecting - The network location cannot be rea


    Hello All,

    Devices range from laptops -> Workstations -> Server; the operating systems having issues are Win7 machines, and the equipment I'm connecting them to is a Server 2003 Server, Western Digital NAS, Server 2012 Server.

    I've recently had an issue with this error on multiple PC's at my shop, and the end result is I cannot connect to any networked device, but I do have internet and I can see the devices in my workgroup under the "Network" drop down in File Explorer. So far the only changes I can see that happened during this problem starting up is Windows updates over the last few weeks.

    I already ran the batch file from the sticky provided by "shadowjk" just in case, however I also ran all those commands manually prior to looking here, and the results were the same before and after.

    So far I have tried:
    • Uninstalling / reinstalling all NIC drivers
    • deleting all managed networks
    • Removing all antivirus / firewalls
    • safe mode w/ networking
    • system restore to a point prior to updates
    • Changing workgroup to attempt to connect to personal server (server 2012 standard)


    Here is some info that might help; note* I changed the MAC addresses to "X" for the post only, the real readout shows the correct information:

    Code:
    c:\windows\system32>ipconfig /all
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : Ryan-PC
       Primary Dns Suffix  . . . . . . . : 
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
    
    Wireless LAN adapter Wireless Network Connection 3:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Wireless Network Connection 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Wireless Network Connection:
    
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 192.168.1.80(Preferred) 
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Monday, June 03, 2013 10:12:38 AM
       Lease Expires . . . . . . . . . . : Tuesday, June 04, 2013 10:12:39 AM
       Default Gateway . . . . . . . . . : 192.168.1.254
       DHCP Server . . . . . . . . . . . : 192.168.1.254
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Ethernet adapter Bluetooth Network Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Local Area Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter isatap.{2CA60437-68DB-472F-A21E-CF53215779E8}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:101d:1978:3f57:feaf(Preferred) 
       Link-local IPv6 Address . . . . . : fe80::101d:1978:3f57:feaf%11(Preferred) 
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter isatap.{32CDBC13-6231-414E-B1D7-FF77C55743B7}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    
    
    c:\windows\system32>nbtstat -n
        
    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        No names in cache
        
    Bluetooth Network Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        No names in cache
        
    Wireless Network Connection:
    Node IpAddress: [192.168.1.80] Scope Id: []
    
                    NetBIOS Local Name Table
    
           Name               Type         Status
        ---------------------------------------------
        RYAN-PC        <20>  UNIQUE      Registered 
        
    
    Wireless Network Connection 2:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        No names in cache
        
    Wireless Network Connection 3:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        No names in cache
    
    
    
    c:\windows\system32>nbtstat -a 192.168.1.2
        
    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        Host not found.
        
    Bluetooth Network Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        Host not found.
        
    Wireless Network Connection:
    Node IpAddress: [192.168.1.80] Scope Id: []
    
               NetBIOS Remote Machine Name Table
    
           Name               Type         Status
        ---------------------------------------------
        WINSERVER2003  <00>  UNIQUE      Registered 
        WORKGROUP       <00>  GROUP       Registered 
        WINSERVER2003  <20>  UNIQUE      Registered 
        WORKGROUP       <1E>  GROUP       Registered 
    
        MAC Address = XX-XX-XX-XX-XX-XX
    
        
    Wireless Network Connection 2:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        Host not found.
        
    Wireless Network Connection 3:
    Node IpAddress: [0.0.0.0] Scope Id: []
    
        Host not found.
    Last edited by RyanGEI; 03 Jun 2013 at 13:25. Reason: Pasting info on post rather than attachment
      My Computer


  2. Posts : 16
    Windows 7 Professional 64bit
    Thread Starter
       #2

    This problem still persists, however I have added the following to my troubleshooting:

    • Configured my user profile on a new computer, it works flawlessly
    • configured a known working user configuration other than my own on my computer, it does NOT work at all, same problem as mine.
    • Unhid *Administrator* and performed driver removal and re-install from that user account just in case, no change


    Any networking gurus out there, please feel free to ask questions. I'd be happy to produce more information to help solve this problem.
      My Computer


  3. Posts : 16
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Final Bump before re-image


    One last bump before I re-image the system. Again if there are any questions or suggestions please do ask.
      My Computer


  4. Posts : 2,298
    Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
       #4

    Hi, Sorry you are having issues...

    May I ask where this network attached storage is connected to? Is it on the switch/router or is it shared via a server? If a server is that server a domain controller?

    Many Thanks,
    Josh! :)
      My Computer


  5. Posts : 16
    Windows 7 Professional 64bit
    Thread Starter
       #5

    Hello Josh,

    The NAS is attached to our main switch, which also hosts connections to our DHCP router as well as a server running Windows Server 2003 standard edition.

    The switch is:
    Cisco SG200-50 Gigabit switch

    Server is:
    Dell PowerEdge 2800 -- NOT a DC -- File and Print sharing only with 1 managed database "ACT by Sage"

    Main router is:
    Netgear N600 unfortunately. (I'm working with management to hopefully upgrade this to a more business class router)

    PCs with problem:

    Samsung Series7 Chronos Laptop Win7 Pro64 -- Fixed by full restore from OEM partition

    Dell OptiPlex 3010 Win7 Pro64 -- Still having this issue, hoping to fix without factory reset
      My Computer


  6. Posts : 2,298
    Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
       #6

    When you type the UNC path into Windows explorer do you receive any errors? If so could you please post them.

    For example:

    \\server\share

    Also can I ask, are you able to ping any internal devices on the network? Please test on the NAS as well as other machines such as the server or client machine.

    Josh
      My Computer


  7. Posts : 16
    Windows 7 Professional 64bit
    Thread Starter
       #7

    First, I am able to ping all devices by IP and by name from a command prompt.

    Second, however, I cannot open the file shares in that traditional way "\\server\share"
    and the error message is as follows:

    Windows cannot access \\server\share

    Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.

    Details: Error code: 0x80004005
    Unspecified error [Diagnose] [Cancel]
      My Computer


  8. Posts : 1
    Windows 98 Second Edition ;|
       #8

    Netgear N600 (Rubish router) 0X80004005 ERROR


      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    RyanGEI said:
    Hello All,

    Devices range from laptops -> Workstations -> Server; the operating systems having issues are Win7 machines, and the equipment I'm connecting them to is a Server 2003 Server, Western Digital NAS, Server 2012 Server.

    I've recently had an issue with this error on multiple PC's at my shop, and the end result is I cannot connect to any networked device, but I do have internet and I can see the devices in my workgroup under the "Network" drop down in File Explorer. So far the only changes I can see that happened during this problem starting up is Windows updates over the last few weeks.

    I already ran the batch file from the sticky provided by "shadowjk" just in case, however I also ran all those commands manually prior to looking here, and the results were the same before and after.


    So far I have tried:
    • Uninstalling / reinstalling all NIC drivers
    • deleting all managed networks
    • Removing all antivirus / firewalls
    • safe mode w/ networking
    • system restore to a point prior to updates
    • Changing workgroup to attempt to connect to personal server (server 2012 standard)

    Here is some info that might help; note* I changed the MAC addresses to "X" for the post only, the real readout shows the correct information:

    Code:
    c:\windows\system32>ipconfig /all
     
    Windows IP Configuration
     
       Host Name . . . . . . . . . . . . : Ryan-PC
       Primary Dns Suffix  . . . . . . . : 
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
     
    Wireless LAN adapter Wireless Network Connection 3:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Wireless LAN adapter Wireless Network Connection 2:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Wireless LAN adapter Wireless Network Connection:
     
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 192.168.1.80(Preferred) 
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Monday, June 03, 2013 10:12:38 AM
       Lease Expires . . . . . . . . . . : Tuesday, June 04, 2013 10:12:39 AM
       Default Gateway . . . . . . . . . : 192.168.1.254
       DHCP Server . . . . . . . . . . . : 192.168.1.254
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Enabled
     
    Ethernet adapter Bluetooth Network Connection:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Ethernet adapter Local Area Connection:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{2CA60437-68DB-472F-A21E-CF53215779E8}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
     
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:101d:1978:3f57:feaf(Preferred) 
       Link-local IPv6 Address . . . . . : fe80::101d:1978:3f57:feaf%11(Preferred) 
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled
     
    Tunnel adapter isatap.{32CDBC13-6231-414E-B1D7-FF77C55743B7}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
     
     
    c:\windows\system32>nbtstat -n
     
    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        No names in cache
     
    Bluetooth Network Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        No names in cache
     
    Wireless Network Connection:
    Node IpAddress: [192.168.1.80] Scope Id: []
     
                    NetBIOS Local Name Table
     
           Name               Type         Status
        ---------------------------------------------
        RYAN-PC        <20>  UNIQUE      Registered 
     
     
    Wireless Network Connection 2:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        No names in cache
     
    Wireless Network Connection 3:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        No names in cache
     
     
     
    c:\windows\system32>nbtstat -a 192.168.1.2
     
    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        Host not found.
     
    Bluetooth Network Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        Host not found.
     
    Wireless Network Connection:
    Node IpAddress: [192.168.1.80] Scope Id: []
     
               NetBIOS Remote Machine Name Table
     
           Name               Type         Status
        ---------------------------------------------
        WINSERVER2003  <00>  UNIQUE      Registered 
        WORKGROUP       <00>  GROUP       Registered 
        WINSERVER2003  <20>  UNIQUE      Registered 
        WORKGROUP       <1E>  GROUP       Registered 
     
        MAC Address = XX-XX-XX-XX-XX-XX
     
     
    Wireless Network Connection 2:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        Host not found.
     
    Wireless Network Connection 3:
    Node IpAddress: [0.0.0.0] Scope Id: []
     
        Host not found.

    This type of problem usually requires that you change the lanman server parameters in order to get Windows 7 working with older servers. Do these adjustments on the Windows 7 machines that needs to connect to the server.

    Control Panel - Administrative Tools - Local Security Policy

    Local Policies - Security Options

    Network security: LAN Manager authentication level
    Set to Send LM & NTLM responses only

    Set the Minimum session security for NTLM SSP
    Disable Require 128-bit encryption

    Reboot all machines after making the adjustment.
      My Computer


  10. Posts : 16
    Windows 7 Professional 64bit
    Thread Starter
       #10

    ecentric1 said:

    I hope a moderator can remove this trolls post ^ TY
      My Computer


 
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