Internet not working with exception of Skype

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  1. Posts : 21
    Windows 7 Ultimate x64
       #1

    Internet not working with exception of Skype


    Hello! As of late (Past week) I've been having problems with my internet. I cannot connect to any internet browsers or Steam, yet I can fully connect to Skype and still chat with my friends. I've tried looking up this problem, but none of the solutions seem to work. Could anybody help me with this?
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    Start at the beginning, see if there`s any problems in device manager.

    Then right click on the network icon down in your lower right corner and choose troubleshoot problems.
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #3

    Download the tool on a pc that could get on the net

    Use a Flash Drive to move the DDS program from the working PC to the non working PC .

    Click here DDS

    Click on Download Now button

    When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

    Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

    Place a check next to attact.txt and click Start . When done, DDS will open two logs
    DDS.txt
    Attach.txt

    Save two logs onto your desktop and upload them with your reply

    Don't zip the Attach.txt file
      My Computer


  4. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Alright, here they are.
    Internet not working with exception of Skype Attached Files
      My Computer


  5. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #5

    Running multiple anti virus software can be very problematic, McAfee, Avira, etc. can conflict with each other, after that you end up with unfixable connection problems.

    If resetting TCP/IP and Winsock doesn't work then uninstalling the multiple A/V software's using the special uninstall tools would be my first choice.

    To reset winsock and the TCP/IP stack run the following two commands one at a time typed into an elevated command prompt, hit Ok after each one then restart after running the commands.

    netsh winsock reset catalog (reset winsock entries)

    netsh int ip reset reset.log hit (reset TCP/IP stack)

    How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    I recommend removing mcafee like chev65 insisted . Along with Advertising Center

    Use Revo Uninstaller to remove Advertising Center

    Download one of the two below that goes with your OS bit version

    RevoUninstaller Free Version
    Download

    For 32-bit OS
    RevoUninstaller Pro 30-Day Trial Version
    Download

    For 64-Bit Programs

    Right-click Revo Uninstaller.exe choose run as administrator to run it.

    From the list of programs double click on The Program to remove

    When prompted if you want to uninstall click Yes.

    Be sure the Advanced option is selected then click Next.

    The program will run, If prompted again click Yes
    when the built-in uninstaller is finished click on Next.

    Once the program has searched for leftovers click Next.

    Check/tick the bolded items only on the list then click Delete when prompted click on Yes and then on next. Put a check on any folders that are found and select delete when prompted select yes then on next

    Once done click Finish.
      My Computer


  7. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #7

    VistaKing said:
    I recommend removing mcafee like chev65 insisted . Along with Advertising Center

    Use Revo Uninstaller to remove Advertising Center

    Download one of the two below that goes with your OS bit version

    RevoUninstaller Free Version
    Download

    For 32-bit OS
    RevoUninstaller Pro 30-Day Trial Version
    Download

    For 64-Bit Programs

    Right-click Revo Uninstaller.exe choose run as administrator to run it.

    From the list of programs double click on The Program to remove

    When prompted if you want to uninstall click Yes.

    Be sure the Advanced option is selected then click Next.

    The program will run, If prompted again click Yes
    when the built-in uninstaller is finished click on Next.

    Once the program has searched for leftovers click Next.

    Check/tick the bolded items only on the list then click Delete when prompted click on Yes and then on next. Put a check on any folders that are found and select delete when prompted select yes then on next

    Once done click Finish.
    I don't use Mcafee at all. I use Avira. McAfee is just on my computer, it doesn't even run.
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #8

    It doesn't run but its still installed .

    Might want to uncheck everything but your antivirus inside msconfig startup tab .

    Click on type msconfig inside Search programs and files search box press enter when you see msconfig under Programs (1) . If you get a User Access Control window click on the Yes button . On the System Configuration window click on the Startup tab . Uncheck everything but the Antivirus . Click Apply then OK buttons . Click Exit without restart and restart manually .

    You don't need things running when the PC starts . Slows the PC down .
      My Computer


  9. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Which antivirus, Avira or McAfee?
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    Uncheck McAfee . Remove McAfee using the removal tool

    Removal Tool
    Download



    Drag MCPR from the Downloads folder to your Desktop

    Right-click MCPR.exe, and select Run as administrator

    On the User Account Control dialog box, click on Yes button

    At the McAfee Software Removal screen, click Next

    At the End User License Agreement (EULA) dialog box, click Next to accept the agreement.
      My Computer


 
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