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Windows 7: Only FireFox (and a handful of other programs) can connect!

15 Jul 2013   #131

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Lets have the OP run this tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

My System SpecsSystem Spec
15 Jul 2013   #132

Windows 7 64 bit

Wow, you guys certainly do you know your stuff. A lot of the conversation has gone over my head and unfortunately I have midterms at the moment that are keeping me from doing the research to understand. I'm running the search and I will attach the .txt files to this post.
I want to clarify that other machines connected to the same Telus unit (wired or otherwise) do not have similar problems.
Should I hit "fix" after the scan completes?

Attached Files
File Type: txt Addition.txt (27.5 KB, 1 views)
File Type: txt FRST.txt (49.2 KB, 3 views)
My System SpecsSystem Spec
15 Jul 2013   #133

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Open Notepad .

Inside Notepad Paste the highlighted text below

Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
FF Plugin: - disabled No File
FF Plugin-x32: - disabled No File
FF Plugin-x32: - C:\Program Files (x86)\Common Files\Tencent\NPQSCALL\npqscall.dll No File
FF Plugin-x32:,version=1.0.0 - %commonprogramfiles%\tencent\NPQSCALL\npqscall.dll No File
FF Plugin-x32: - C:\Program Files (x86)\Common Files\Tencent\TXSSO\\Bin\npSSOAxCtrlForPTLogin.dll No File
CHR Plugin: (Nitro PDF Plug-In) - C:\Program Files (x86)\Nitro PDF\Professional 7\npnitromozilla.dll No File


Click on File select Save As
File Name : Fixlog.txt
Save as type : All Files
Location to save file: Desktop

Open FRST64.exe and click on the [FIX] button . Once complete it will create a new log called FIXLOG.TXT upload the log.

Also run tdsskiller


download link TDSSKiller

Right-click the program and select: Extract to tdsskiller\

A TDSSKiller folder is found on your Desktop.
Open the folder, and double-click the TDSSKiller application.

When the TDSSKiller console opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK

Press: Start Scan

If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)

When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\

Logs have a name like:

Please post the TDSSKiller log in your reply.
My System SpecsSystem Spec

15 Jul 2013   #134

Windows 7 64 bit

TDS found no threats, and took one second longer than it did last time.
I ran FRST64 as you suggested saved for one change I made (the file needed to be title fixlist.txt not fixlog.txt to be detected by the program). The returned file was indeed titled fixlog.txt.
I have attached both reports as asked for.
My continued, most gracious thanks to you all.

Attached Files
File Type: txt Fixlog.txt (1.8 KB, 2 views)
File Type: txt TDSSKiller. (149.9 KB, 2 views)
My System SpecsSystem Spec
15 Jul 2013   #135

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

run HitmanPro

Download HitManPro

64-Bit Version OS download

Save to Desktop

Right click on HitmanPro.exe and choose Run as administrator

When HitmanPro opens up click on Settings button uncheck Scan for Tracking cookies click on OK Then on the Next button

Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .

Let it scan the PC once its done Click Next

Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next
My System SpecsSystem Spec
15 Jul 2013   #136

Windows 7 64 bit

Unfortunately it seems this program requires an internet connection that it's not receiving...

Attached Images
Only FireFox (and a handful of other programs) can connect!-hitmanproshot1.jpg 
My System SpecsSystem Spec
15 Jul 2013   #137

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit


Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.

Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt

Once you're back onto the desktop

Use MiniToolBox

If you don't have it anymore redownload the tool below


  • Flush DNS
  • Report IE Proxy Settings
  • Reset FF Proxy Settings
Click button

Upload the Result.txt file
My System SpecsSystem Spec
15 Jul 2013   #138

Windows 7 64 bit

Done and done.

Attached Files
File Type: txt Result.txt (661 Bytes, 1 views)
File Type: txt AdwCleaner[S5].txt (2.0 KB, 1 views)
My System SpecsSystem Spec
15 Jul 2013   #139

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Delete all of the Adwcleaner logs and retry to run HitmanPro
My System SpecsSystem Spec
15 Jul 2013   #140

Windows 7 64 bit

Deleted all logs. I noticed a FaceProv.txt. I don't know what that is so I didn't delete it.
HitmanPro still searches for an internet connection. =/
My System SpecsSystem Spec

 Only FireFox (and a handful of other programs) can connect!

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