Solved internet connection has limited or no connectivity

M

maxwellwood

New member
hello SevenForumers, i am new to this but it was recommended to me. i am currently on a desktop, because my laptop has an issue, whenever connecting to a network it works for a short while then it stops, i am still connected to the network but with no internet. it says i have "limited or no connectivity". i have done a system restore, i have deleted my networks, i have copied my internet settings from this desktop (IP, DNS, default gateway etc...) and nothing seems to work, it may be due to the fact that i recently tried to set up a static ip address, and that didn't work, but i swear i put it back, i set to detect IP automatically and same with DNS, and not working. like i said i get connection for about half a minute then it dies on me every time. is there anyway i can reset the networks EVERYTHING to default factory settings or whatever? i NEED the internet on this computer, thanks everyone so much!

Quick update---------------------
I Just did a reboot and i followed these steps
msconfig
services
hide all microsoft services
deselect all
reboot
this SHOULD have helped me isolate the problem right? looked great for 10 minutes, then it happened again... WHAT could it BE??? this is starting to really bug me, please help!
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
windows 7 home 64 bit
CPU
Intel I3
Motherboard
unknown
Memory
6gb ddr3 laptop RAM (1 4gb stick | 1 2gb stick)
Graphics Card(s)
integrated
Hard Drives
720gb unknown manufacturer
Antivirus
Avast! internet security
Browser
Chrome

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
maxwellwood said:
hello SevenForumers, i am new to this but it was recommended to me. i am currently on a desktop, because my laptop has an issue, whenever connecting to a network it works for a short while then it stops, i am still connected to the network but with no internet. it says i have "limited or no connectivity". i have done a system restore, i have deleted my networks, i have copied my internet settings from this desktop (IP, DNS, default gateway etc...) and nothing seems to work, it may be due to the fact that i recently tried to set up a static ip address, and that didn't work, but i swear i put it back, i set to detect IP automatically and same with DNS, and not working. like i said i get connection for about half a minute then it dies on me every time. is there anyway i can reset the networks EVERYTHING to default factory settings or whatever? i NEED the internet on this computer, thanks everyone so much!

Quick update---------------------
I Just did a reboot and i followed these steps
msconfig
services
hide all microsoft services
deselect all
reboot
this SHOULD have helped me isolate the problem right? looked great for 10 minutes, then it happened again... WHAT could it BE??? this is starting to really bug me, please help!
Click to expand...

You should really start up in Safe Mode with Networking in order to narrow down the problem. If the problem doesn't persist in safe mode then the problem is caused from an installed program or A/V software.

Option three number five in the link below shows you how to start up in safe mode with networking.

http://www.sevenforums.com/tutorials/69585-safe-mode.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
it does still occur in safemode with networking
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
windows 7 home 64 bit
CPU
Intel I3
Motherboard
unknown
Memory
6gb ddr3 laptop RAM (1 4gb stick | 1 2gb stick)
Graphics Card(s)
integrated
Hard Drives
720gb unknown manufacturer
Antivirus
Avast! internet security
Browser
Chrome
maxwellwood said:
it does still occur in safemode with networking
Click to expand...

You should first try resetting your modem or router.

After that unzip and run the file below which will reset everything network related on your system, your machine should reboot automatically after you run the file.
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
windows 7 home 64 bit
CPU
Intel I3
Motherboard
unknown
Memory
6gb ddr3 laptop RAM (1 4gb stick | 1 2gb stick)
Graphics Card(s)
integrated
Hard Drives
720gb unknown manufacturer
Antivirus
Avast! internet security
Browser
Chrome
Whenever you have these issues, do as suggested. Reset the router ( although you really shouldn`t have to keep doing that ) and run the network troubleshooter and let us know what that says.

right-click the network icon and choose troubleshoot problems
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Maxwell

First of remove Avast Antivirus and Firewall.. Based on the files you have uploaded i can see you had 3 BSOD's recently, the latest on 13/6/2013..... It was caused by Avast. Use MSE instead for Antivirus and you can use the default Windows Firewall for most of your needs.

Secondly you are not using DHCP... you would need to check the services to confirm if is enabled as well as confirm in the network setting again if the settings are set to get IP automatically.

Once you used the above two... Try the solution provided by Chev65.

Let me know .
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
yes i have had some BSOD's recently, and thank you i had no idea what they where from, but i had been told it might be a firewall thing so even uninstalled avast and that did nothing, i disabled all firewalls and i had uninstalled avast, and it still occured, secondly i dont know exactly what DHCP is, so i wouldn't know how to enable it, if you could provide steps i would be very grateful!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
windows 7 home 64 bit
CPU
Intel I3
Motherboard
unknown
Memory
6gb ddr3 laptop RAM (1 4gb stick | 1 2gb stick)
Graphics Card(s)
integrated
Hard Drives
720gb unknown manufacturer
Antivirus
Avast! internet security
Browser
Chrome
maxwellwood said:
yes i have had some BSOD's recently, and thank you i had no idea what they where from, but i had been told it might be a firewall thing so even uninstalled avast and that did nothing, i disabled all firewalls and i had uninstalled avast, and it still occured, secondly i dont know exactly what DHCP is, so i wouldn't know how to enable it, if you could provide steps i would be very grateful!
Click to expand...

When you uninstalled Avast did you use one of the uninstallation tools made for the job? If not you need too.

Did you run the IPReset tool I posted earlier?

Avast Removal Tool - Avast Remover
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
i fiddled with some settings and it just spontaniously started working! by the way this may be a little off topic, but my friend is also getting blue screens, he also has avast, how did that error report tool show what caused the BSOD? i would be very grateful to be able to help my friend :D thanks everyone, this is a solved issue now :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
windows 7 home 64 bit
CPU
Intel I3
Motherboard
unknown
Memory
6gb ddr3 laptop RAM (1 4gb stick | 1 2gb stick)
Graphics Card(s)
integrated
Hard Drives
720gb unknown manufacturer
Antivirus
Avast! internet security
Browser
Chrome
Maxellwood

good to know the problem is solved. Please do REP those helped.

and regarding your friend.. ask him to post here at sevenforums will have a look as well.
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
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