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#1
Urgent help, Internet keeps disconnecting.
Hi guys.
I have a problem that is urgent, and I have decided to ask for help here from the experts.
First of all, my modem is 7 years old. Very old indeed. Since 2 days ago, my internet started to disconnect once every 10 minutes or so on average. Normally it has never been like this,but it may be important to tell you that I have recently downloaded the last patch for a game called League of Legends, patch 3.9, and this could be one of the causes, because other people are also experiencing disconnects while playing.
However, when those people say disconnect, I think it is simply them being disconnected from the game, whereas mine is that my internet is completely disconnected, not just the game.
This is extremely frustrating, my family blames me on this, but to be honest this is beyond my control.
Maybe this would help so I will say it: I followed what one of the moderators said in the league of legends forum, which is to stop the disconnects: I went to services.msc and turned off the "IP helper". Could this have anything to do with it?
So yes, basically this started happening around the time I downloaded the patch. But again, this could be a coincidence, because my modem is extremely old, and all my friends who play this game do not experience the disconnects.
I truly, truly hope someone from here can assist me in this.
I thank you for reading.