Cannot access internet wired or wireless

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  1. Posts : 13
    Windows 7 Professional 32 bit & Windows 7 Professional 64 Bit
       #1

    Cannot access internet wired or wireless


    I have 3 computers hooked to my network (1 wireless) all working and have internet services. I have another one with a fresh install of Win 7 Home Premium that I cannot get on the Internet with. I can see all of my computers in windows explorer and can ping all of them but cannot get on the internet with the new one. I have compared all Ipconfigs and they all seem to be about the same. I cannot hookup wired or wireless with the one. Nothing yellowed in the Device Manage except modem that I do not use. Comcast Cable Modem/Router Arris TC862. Any help would be appreciated.
      My Computer


  2. Posts : 11,424
    Windows 7 Ultimate 64
       #2

    Have you unplugged for 30 seconds and reset all your devices?
      My Computer


  3. Posts : 13
    Windows 7 Professional 32 bit & Windows 7 Professional 64 Bit
    Thread Starter
       #3

    I have done that many times after reading possible fixes and then restarting and still have the same problem. I have called Comcast and they even reset my modem/router for me, still nothing happening.
      My Computer


  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #4

    mehoop1506 said:
    I have done that many times after reading possible fixes and then restarting and still have the same problem. I have called Comcast and they even reset my modem/router for me, still nothing happening.
    If you can post a screen shot of the ipconfig/all from this machine I can have a look at it. :)
      My Computer


  5. Posts : 11,424
    Windows 7 Ultimate 64
       #5

    On the new fresh install have you loaded the LAN and all mobo drivers?
      My Computer


  6. Posts : 3,168
    Windows 10 64bit
       #6

    I think your probably missing drivers check the manufactures site for Ethernet and wireless drivers with your spare pc then put them on a USB to transfer and install.
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  7. Posts : 13
    Windows 7 Professional 32 bit & Windows 7 Professional 64 Bit
    Thread Starter
       #7

    My wireless is a usb plug in Wireless N AirLink 101 and I did load the drivers for it. It show that I have wireless connections available and I put the pass phrase in and then it says Windows was unable to connect to wireless network.
      My Computer


  8. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #8

    mehoop1506 said:
    My wireless is a usb plug in Wireless N AirLink 101 and I did load the drivers for it. It show that I have wireless connections available and I put the pass phrase in and then it says Windows was unable to connect to wireless network.
    If you can see the other wireless connections in the area that means the driver is installed. Of course there could be a better driver. Be sure and check is caps are on or not for the password and you should be set up to use WPA2 with AES security.

    I'd like to see the ipconfig/all so I can see what isn't right with your particular connection.
      My Computer


  9. Posts : 13
    Windows 7 Professional 32 bit & Windows 7 Professional 64 Bit
    Thread Starter
       #9

    How can I copy the ipconfig file so I can post it here?
      My Computer


  10. Posts : 13
    Windows 7 Professional 32 bit & Windows 7 Professional 64 Bit
    Thread Starter
       #10

    This is the ipconfig /all from Win 7 Home Premium

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Moose>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Moose-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : hsd1.il.comcast.net.
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
    Physical Address. . . . . . . . . : 00-0C-F1-CF-DE-FC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2601:d:9e80:1c7:bc56:8436:d237:5eac(Preferred)
    Temporary IPv6 Address. . . . . . : 2601:d:9e80:1c7:d5c8:9c04:e2bc:246b(Preferred)
    Link-local IPv6 Address . . . . . : fe80::bc56:8436:d237:5eac%14(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.0.0.8(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, July 28, 2013 7:18:05 PM
    Lease Expires . . . . . . . . . . : Sunday, August 04, 2013 7:18:05 PM
    Default Gateway . . . . . . . . . : fe80::21d:d5ff:fe0c:ebf1%14
    10.0.0.1
    DHCP Server . . . . . . . . . . . : 10.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 318770417
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-85-B4-5E-00-0C-F1-CF-DE-FC

    DNS Servers . . . . . . . . . . . : 2001:558:feed::1
    2001:558:feed::2
    75.75.75.75
    75.75.76.76
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Airlink101 Wireless N USB Adapter
    Physical Address. . . . . . . . . : 00-21-2F-3B-46-F9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.hsd1.il.comcast.net.:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{9A4EE8F6-47C7-49E1-AE04-A0F91A355439}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Moose>
      My Computer


 
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