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Windows 7: Error: 1068, can't connect to the internet

01 Aug 2013   #1

Windows 7 Home Premium 64 bit
Error: 1068, can't connect to the internet

Hello, my stepson's PC can't connect to the internet. It is hard wired to the router.

I thought it might be a virus since several services are not running and will not start.

I first posted this in the System Security forum.

You can read that thread here:

Error 1068, Can't connect to internet


My System SpecsSystem Spec
01 Aug 2013   #2

Windows 7 Home Premium


You may want to look at the following:

Error 1068, Can't connect to internet
My System SpecsSystem Spec
02 Aug 2013   #3

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

Please post your results here and we will do our best to fix the networking issue.

Sorry for any confusion,
Josh! :)
My System SpecsSystem Spec

02 Aug 2013   #4

Windows 7 Home Premium 64 bit

OK, here's what I did. After posting to the Networking forum I decided to try something I should have done first. I performed a system restore to a point 2 weeks ago. Voila' the internet is back!

So, I then ran hitman, which found some stuff. I let hitman take care of it. Then I ran Malewarebytes. And then Tdsskiller.

Malewarebytes found some stuff and got rid of it. Tdsskiller found no problems.

I used Norton removal tool to remove Norton Security Suite (which would not uninstall). I then downloaded Microsft Secutity Essentials and ran a complete system scan. It found one adware.

I also ran Windows Malicious Software removal tool, which found nothing.

I then ran the Services fixer tool you recommended and it was able to restore the services.

I've attached log files from Hitman and Malewarebytes. Thanks.


mbam-log-2013-08-01 (17-06-04).txt

My System SpecsSystem Spec

 Error: 1068, can't connect to the internet

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