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Basic Requirements Before Posting your Networking Thread
This will help and give us an idea to better assist you with your networking concern. Please read and follow the requirements before you create a Thread in Network and Sharing Forum along with a detail description of your issue.
1. Is this a wired or wireless connection issue?
2. Who is your Internet Service Provider (ISP)?
US Providers - Comcast, Charter, AT&T, Verizon, etc...
UK Providers - BT, talktalk, Virgin Media, etc...
3. What type of Broadband connection are you using?
Dial-up, DSL, Cable, Satellite, Fios or T1
4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo - Linksys, D-Link, Netgear, TP-LINK, etc.
5. What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer - McAfee, Norton, Eset, Webroot, Zone Alarm, etc.
6. How to run and post an ipconfig /all output of the computer(s) in question for review.
Click on the Windows Start button, in search programs and files type cmd, right click cmd on the top and select Run Administrator.
A message will pop ‘Do you want to allow the following program to make changes in your computer? Answer YES.
From the Command Prompt (black) screen, type ipconfig /all press enter. You will now see the results.
Note: You may also use any of these valid renditions:
ipconfig/all
ipconfig /all
ipconfig -all
Here’s your ipconfig/all output:
Note: If you would like a text file output. From the command prompt (black screen), Copy and Paste these ipconfig /all >c:\ipconfig.txt then press enter. You will find the output in your Local Disk ‘C’.
To post the output in a Forum or Notepad, right click on the Command Prompt Window and choose Select All, then press Enter, open up Notepad or go to your Post from the Forum right click on it and choose Paste.
For Wireless issue only:
Download, Install and Run Xirrus Wi-Fi Inspector from CNET site.
To run Xirrus Wi-Fi Inspector, double click the Xirrus icon on your Desktop, you may use the Windows 7 snipping tool to crop or Paint by tapping the Print screen key on your keyboard, open up Paint (Click on Start>All Programs>Accessories>Paint) then choose Edit from the Menu and select Paste, then save it and please attach the file on your next post.
We don't expect for you to be able to compile all of these prerequisites but will definitely help us expedite your networking issue.
Thank You!
2xg
Last edited by 2xg; 08 Aug 2013 at 10:32. Reason: updated