Can't connect Windows 7 64-bit laptop to 32-bit main desktop


  1. VentureForth
    Posts : 1
    7 32 bit & 64 bit
       New #1

    Can't connect Windows 7 64-bit laptop to 32-bit main desktop


    I have a desktop with Windows 7 32-bit that I have my Netgear28 wifi router plugged into. I've never had problems connecting to my desktop with any of my 4 other laptops or accessing the printer through it. However, I just bought a pawnshop 64-bit Win 7 laptop with all kinds of bloatware on it, including Norton. Can access the internet through the router, and the homegroup says it is connected. I see my main computer fine, but if I try to connect to it or EVEN THE LAPTOP I'M ON through "Network," I get the following:

    "Workgroup is not accessable. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions."

    Cannot access printers attached to the desktop.

    However, I can access the laptop from the desktop without any problems, though.

    All network settings that I can see on both computers are the same. Firewall is off.

    At my wits end. Any more info you want? Thanks in advance.

    Note: I have searched the error message and have seen lots of answers, but can't seem to fix it.
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Venture mate probably the best thing to do is a clean install to get rid of all the bloat and crapware especially if you do not have a lot of data on it.Otherwise save the data then do that.

    You only need the activation code form the sticker on the machine to do this so go here Clean Install Windows 7
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  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #3

    Welcome to Seven Forums,

    In addition.... if you do not wish to do a Clean install which is a great idea to remove all unwanted programs, you may uninstall Norton by using the Removal Tool. You may replace your Norton with Free AV programs such as MSE, Avast or AVG 2013.
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