Problem with wireless internet

mitchell65 · 21 Aug 2013

OK! For what it's worth I'll have another go! Can you post a screenshot of the Available Networks window? I am particularly keen to see the signal strength

Tsimo · 21 Aug 2013

Thanks, i have a good signal

mitchell65 · 21 Aug 2013

Thank you for that. What happens if you try to connect to one of the other networks in the list. Do you get to entering a code or the same error message as before?
Also: I don't see an icon on your desktop for any anti virus software. What have you installed and is it up to date? I see you run uTorrent! What security precautions do you take when you download something?

EDIT: Just noticed you still have WEP security. So you haven't taken Chev 65 advice, Why Not?

Tsimo · 21 Aug 2013

... really?

I've already said that i can connect to other wireless networks,
i don't have an antivirus, i don't really use μtorrent and when i do i check comments and the uploader and download from tpb.
and as i said i took Chev 65 advice, but when i changed the router from WEP to WPA the internet wasn't working for some reason.

mitchell65 · 21 Aug 2013

Tsimo said:

... really?

I've already said that i can connect to other wireless networks,
But how do you know what security system they have?

i don't have an antivirus,
You're kidding me aren't you?

i don't really use μtorrent and when i do i check comments and the uploader and download from tpb.
Then undoubtedly your PC is full of nasties!

and as i said i took Chev 65 advice, but when i changed the router from WEP to WPA the internet wasn't working for some reason.
That would make absolutely no difference at all to your internet connection

Thought it easier to comment within the quotes!

chev65 · 21 Aug 2013

From what I have read about this particular router, it constantly has problems with wireless connections using WPA-2 on many different Windows 7 PC's. Most are stuck with minimal speeds and only able to connect with the very outdated WEP security.

Most complaints relate to this issue and about the only chance to get it working consistently is to try different firmware's. How to upgrade/ downgrade the firmware on the Thomson 585v7 & v8 - Community Support Library

I also read that changing the channel from the Auto setting which tends to go with channel 1 doesn't work very well and you should try turning off the Auto channel and then select something different like channel 6 or 11.

You should also be using the 802.11n Only setting along with WPA-2 and AES encryption which is the only way to achieve true wireless N speeds.

Since this is most definitely a router problem then trying a different router would most likely solve the problem.

Tsimo · 21 Aug 2013

thank you Chev65, can u tell me why could the internet not be working when i change from WEP to WPA?
And also this computer was once able to connect to this router.

Tsimo · 21 Aug 2013

chev65 said:

I also read that changing the channel from the Auto setting which tends to go with channel 1 doesn't work very well and you should try turning off the Auto channel and then select something different like channel 6 or 11.

How, where can i try that?

Tsimo · 21 Aug 2013

I copied the wireless network to a usb drive and tranfered it and it worked...