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Windows 7: Remote Assistance help

24 Aug 2013   #1

Remote Assistance help

I have a windows 7 home premium and am trying to do remote assistance to a windows Vista home premium using microsofts remote access. It just wont go. Is there a trick to this or something? I can use the remote access when accessing another windows 7 no problem, but the Vista I cant.. Any help would be appreciated.

My System SpecsSystem Spec
24 Aug 2013   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

Welcome clammypammy, :)

I find the FREE version of TeamViewer works fine with all win7 versions, Vista & XP versions. Very simple to set up for several remote computers on the internet, like home, work, relatives, etc.

My System SpecsSystem Spec
24 Aug 2013   #3

Microsoft Windows 10 Home Build 15036

Be sure and check your firewalls, too. There are some that will block any attempts to do this until you enable the function.
My System SpecsSystem Spec

24 Aug 2013   #4


thanks.. Ill try it/.
My System SpecsSystem Spec
24 Aug 2013   #5

Microsoft Windows 7 Ultimate 32-bit 7601

You cant connect to a vista computer running home premium
My System SpecsSystem Spec

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