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01 Sep 2013 | #1 |
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Unable to get a stable connection
I've been having problems with the router/modem provided by my ISP (KPN, Dutch company) (IP Conflicts, losing standard gateway and such). In order to resolve my issues I bought a router: TP-Link Wdr4300. This has resolved most of my problems, I now a have stable internet on our laptop, tablet and smartphone.
But our desktop has been having more problems then ever. I sometimes can't connect to either of our routers without a reason. Also the connection keeps dropping. Windows builtin problem solver can't detect any problems and keeps saying it is my router. Router1: zte h220n with ISP altered firmware Router2: TP-LINK wDR4300 ISP: KPN (Dutch company) Computer having problems: see system specs Laptop: Acer Travelmate Tablet: Surface RT Smartphone: HTC Desire Brown Methode of getting internet: ADSL All Devices are connected through WiFi I've tried Reinstalling the drivers Updating the drivers copying the network profile from the laptop Trying to connect using Ubuntu OS Resetting both routers Resetting the IP Changing the IP Range Giving the PC a resereved IP Changing channels turning Router 2 off |
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02 Sep 2013 | #2 |
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Hi Sidiox,
Can we get some output and additional info regarding your issue by following the requirements here? |
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02 Sep 2013 | #3 |
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I experienced a similar issue when I upgraded a older lap top from Vista HB to Vista Ultimatex64. After a evenings Google search my fix was to change three setting in the router from the default setting.
I changed the "Fragmentation Threshold" from the default to 2306. I changed the "RTS Threshold" from default to 2304 and last I changed the "MTU" from 1500 to 1492. I haven't had a dropped connection in any OS since, five Linux variations and Win xp to 7u and no change in connection speed. YMMV |
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03 Sep 2013 | #4 |
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Sorry for my late reply. I have changed the settings in my TP-LINK WDR4300, but the Fragmentation Threshold box was greyed out so I couldn't change that one. Since the changes (monday afternoon GMT +1) I haven't had any problems yet.
Also 2xg what other info do you require? Router1: zte h220n with ISP altered firmware Router2: TP-LINK wDR4300 ISP: KPN (Dutch company) Computer having problems: see system specs Laptop: Acer Travelmate Tablet: Surface RT Smartphone: HTC Desire Brown Methode of getting internet: ADSL All Devices are connected through WiFi |
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03 Sep 2013 | #5 |
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Thanks for the info provided. It will be helpful if you can provide (2) ipconfig /all output, one coming from your computer and another one from a working computer.
Also, a Xirrus capture from your computer would be nice. All instructions are in the link that I've provided you. We'll appreciate another update. |
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04 Sep 2013 | #6 |
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Okay this afternoon I will do both ipconfig /all and I will install Xirrus too. And madcrate's solution didn't work unfortunatly still getting the same problems.
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04 Sep 2013 | #7 |
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Here are the 2 ipconfigs, they are both in Dutch I can translate if needed:
Not working pc: -------------------- Windows IP-configuratie Hostnaam . . . . . . . . . . . . : HP-Desktop Primair DNS-achtervoegsel . . . . : Knooppunttype . . . . . . . . . . : hybride IP-routering ingeschakeld . . . . : nee WINS-proxy ingeschakeld . . . . . : nee Draadloos LAN-adapter voor Draadloze netwerkverbinding 3: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2 Fysiek adres. . . . . . . . . . . : D0-DF-9A-EA-58-06 DHCP ingeschakeld . . . . . . . . : ja Autom. configuratie ingeschakeld : ja Draadloos LAN-adapter voor Draadloze netwerkverbinding: Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : 802.11n Wireless LAN Card Fysiek adres. . . . . . . . . . . : D0-DF-9A-EA-58-07 DHCP ingeschakeld . . . . . . . . : ja Autom. configuratie ingeschakeld : ja Link-local IPv6-adres . . . . . . : fe80::b9c3:8b55:a5f5:3a91%37(voorkeur) IPv4-adres. . . . . . . . . . . . : 192.168.0.120(voorkeur) Subnetmasker. . . . . . . . . . . : 255.255.255.0 Lease verkregen . . . . . . . . . : woensdag 4 september 2013 15:05:50 Lease verlopen. . . . . . . . . . : zaterdag 11 oktober 2149 22:01:21 Standaardgateway. . . . . . . . . : 192.168.0.1 DHCP-server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 785440666 DHCPv6-client DUID. . . . . . . . : 00-01-00-01-15-F4-07-53-E0-69-95-D1-2C-55 DNS-servers . . . . . . . . . . . : 192.168.0.1 NetBIOS via TCPIP . . . . . . . . : ingeschakeld Ethernet-adapter voor LAN-verbinding: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Realtek PCIe GBE Family Controller Fysiek adres. . . . . . . . . . . : E0-69-95-D1-2C-55 DHCP ingeschakeld . . . . . . . . : ja Autom. configuratie ingeschakeld : ja Tunnel-adapter voor LAN-verbinding* 9: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft 6to4 Adapter Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja Tunnel-adapter voor isatap.lan: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja Tunnel-adapter voor LAN-verbinding* 31: Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja IPv6-adres. . . . . . . . . . . . : 2001:0:4137:9e76:283d:3fa4:a9a6:e062(voorkeur) Link-local IPv6-adres . . . . . . : fe80::283d:3fa4:a9a6:e062%35(voorkeur) Standaardgateway. . . . . . . . . : :: NetBIOS via TCPIP . . . . . . . . : uitgeschakeld Tunnel-adapter voor isatap.{08A1BB57-F48E-40BA-A75F-070FCEC7FFD4}: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #5 Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja ---------------------------------- Working PC Windows IP-configuratie Hostnaam . . . . . . . . . . . . : TravelMate-7740 Primair DNS-achtervoegsel . . . . : Knooppunttype . . . . . . . . . . : hybride IP-routering ingeschakeld . . . . : nee WINS-proxy ingeschakeld . . . . . : nee Draadloos LAN-adapter voor Draadloze netwerkverbinding: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Fysiek adres. . . . . . . . . . . : 92-9F-FA-92-DB-DD DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja Draadloos LAN-adapter voor Draadloze netwerkverbinding 2: Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter Fysiek adres. . . . . . . . . . . : 88-9F-FA-92-DB-DD DHCP ingeschakeld . . . . . . . . : ja Autom. configuratie ingeschakeld : ja Link-local IPv6-adres . . . . . . : fe80::cde1:b0c1:e98b:fa1%12(voorkeur) IPv4-adres. . . . . . . . . . . . : 192.168.0.100(voorkeur) Subnetmasker. . . . . . . . . . . : 255.255.255.0 Lease verkregen . . . . . . . . . : woensdag 4 september 2013 12:30:04 Lease verlopen. . . . . . . . . . : woensdag 4 september 2013 16:30:04 Standaardgateway. . . . . . . . . : 192.168.0.1 DHCP-server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 445161466 DHCPv6-client DUID. . . . . . . . : 00-01-00-01-14-C1-96-7E-60-EB-69-B7-E9-66 DNS-servers . . . . . . . . . . . : 192.168.0.1 NetBIOS via TCPIP . . . . . . . . : ingeschakeld Ethernet-adapter voor LAN-verbinding: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) Fysiek adres. . . . . . . . . . . : 60-EB-69-B7-E9-66 DHCP ingeschakeld . . . . . . . . : ja Autom. configuratie ingeschakeld : ja Tunnel-adapter voor isatap.{E7A66D2E-A005-4FF4-AA05-8B78EA1638E0}: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja Tunnel-adapter voor LAN-verbinding* 2: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft 6to4 Adapter Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja Tunnel-adapter voor LAN-verbinding* 13: Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja IPv6-adres. . . . . . . . . . . . : 2001:0:5ef5:79fb:14f1:3c8d:a9a6:e062(voorkeur) Link-local IPv6-adres . . . . . . : fe80::14f1:3c8d:a9a6:e062%19(voorkeur) Standaardgateway. . . . . . . . . : :: NetBIOS via TCPIP . . . . . . . . : uitgeschakeld Tunnel-adapter voor isatap.{BC4DC2A0-5B6B-4975-9AA0-916A4CFBE783}: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #3 Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja Tunnel-adapter voor isatap.{FA640E42-6478-4A9C-9FB7-53CC5D7F0903}: Mediumstatus. . . . . . . . . . . : medium ontkoppeld Verbindingsspec. DNS-achtervoegsel: Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #4 Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP ingeschakeld . . . . . . . . : nee Autom. configuratie ingeschakeld : ja -------------------------------------- The 2 attached files are two screen shots from Xirrus with only a few moments in between. I also noticed that the channels were the same so I changed one of the routers to channel 13. |
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07 Sep 2013 | #8 |
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Problem solved.
Today the network started to cause BSOD's so I replaced it and now it is fine. |
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08 Sep 2013 | #9 |
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09 Sep 2013 | #10 |
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O yeah left that bit out.
Well I started getting BSOD's (my system autoreboots when a BSOD occurs so they hardly ever cause trouble), so I checked when they occured and I turned out to be when the networkcard started connection. In devicesmanager I saw, after the first one, that Windows had turned of the card. So I immediately bought a new card and placed in there. The only unfortunate thing is that the old card had an extremly large antenna which covered nearly the entire top of my pc and I can't hook it up to my new one. Old card: standard HP 802.11n WiFicard (mini pci) New one: ICIDU 150N PCI-E (only model the shops had with PCI-E) |
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