Internet is solid today.
Last night, TW Technician came out and swapped out the modem. He said the modem was old and the physical setting of some kind (stepping down and stepping it up) might have been the culprit.
I will report back in tomorrow and see if all the ordeal was physical modem.
Another day of undisturbed internet connectivity since the swapping of the modem. I will return after the weekend to post.
It's looking promising :) I am almost certain that swapping out the modem has done the trick
Josh :)
Since you recently changed the modem I personally wouldn't as it can take some time for the other side to settle down. Keep monitoring it and if it hasn't settled down after a week or so then I would begin to do some troubleshooting. Just a quick question, do the high ping times affect other devices on the network?
Josh :)
Pings are good for determining connectivity. Ping may not always be a good indicator of network performance. I've read in several places (but have no way top verify) that ping traffic is given a relatively low priority on a network. If there is a lot of other traffic following the same path, ping times may slow.
You might want to get a second "ping opinion". Do a tracert to google.com and take note of the first IP outside of your network (For you, that will probably be the 3 or 4th hop). Constantly ping that IP also. The ping to Google might show a few higher spots, but the ping to equipment closer to your network might not show any change.
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