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Windows 7: Problem with wireless adapter or access point.

04 Oct 2013   #11
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Does Kaspersky update at various times of the day? You might take a look in the task manager when this happens, just to see which program is using the most memory and CPU.

My System SpecsSystem Spec
04 Oct 2013   #12

Microsoft Windows 7 Home Premium 64-bit

The problem continue occurring with Kapersky update disabled (subscription ran out). So I do not think that has an effect on it.

Detailed report of troubleshoot.

Attached Thumbnails
Problem with wireless adapter or access point.-detailed-report.png  
My System SpecsSystem Spec
04 Oct 2013   #13

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

Thanks for updating model info. Here are the HP pages. I tend to start with the manufacture's pages to see if there's anything there - most of the time it's fruitless, but somethimes I learn something.
Wireless Networking HP G61-408CA Notebook PC
Troubleshoot a Lost Internet or E-mail Connection on a Wireless Network (Windows 7) HP G61-408CA Notebook PC
Have you tried a wired connection - does that exhibit the same issue?

Sometimes Bluetooth gets in the way - do you use Bluetooth connectivity (I haven't looked ot see if your machine has BT).
My System SpecsSystem Spec

04 Oct 2013   #14

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

Run Windows Update (WU) manualy and see if there are any optional components offered. Sometimes peopel miss hardware updates provided by WU if they only get automatic updates.

Intermittent issues are difficult to resolve, so we'll just have to run down the list to eliminate the usual suspects.

I'm looking around for information on your cable modem, but all I find are press releases similar to what you posted.
Reaching New Heights - Rogers Launches its Most Extensive Wi-Fi Yet | Hitron Technologies Americas Inc.

This might take a while and I'm on Internet life support. If I don't post, it's probably because I can't get to the Internet.

Have you called Rogers? They can do some testing from their side and if necessary come on-site to diagnose hte connection using your machine.

Please post the following system information: Speccy snapshot

How to publish a Speccy snapshot:
Click on the Speccy file menu and select Publish Snapshot. This method removes sensitive information and provides you with a link to the report.

Copy the link returned from Publish Snapshot and paste it in a post on this thread so members have more information to better assist you.


Speccy snapshot of my machine:

My System SpecsSystem Spec

 Problem with wireless adapter or access point.

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