Keep losing my internet connection.


  1. Posts : 4
    windows 7
       #1

    Keep losing my internet connection.


    For some reason I get disconnected for no apparent reason, turning the modem off and on or a restart usually fixes the problem for a few moments, I use www.dpreview a lot, is it possible the fault is there? I have run disk check, disc clean, defragged and all the other obvious solutions but to no avail, can anyone help me?
      My Computer


  2. Posts : 1,346
    Windows 7 Professional x64
       #2

    grounded said:
    For some reason I get disconnected for no apparent reason, turning the modem off and on or a restart usually fixes the problem for a few moments, I use www.dpreview a lot, is it possible the fault is there? I have run disk check, disc clean, defragged and all the other obvious solutions but to no avail, can anyone help me?
    A few questions that will help in diagnosing the problem;

    1. Wired or WiFI connection?
    2. Is there a router?
    3. Provider, such as; Comcast, CenturyLink, etc?
    4. Is the location in a single family home or multi-unit building?
    5. Are you using any security features on the system, such as a firewall?
      My Computer


  3. Posts : 4
    windows 7
    Thread Starter
       #3

    I did have Microsoft security essentials but it got annoying, needing to do scans to often, so I removed it and downloaded avast, since then there has been an improvement.
      My Computer


 

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