Can't Dual Band/See 5 ghz network ... Linksys ea3500

It's possible that your wireless card is single band.

What is the full model of your machine?

pcworld said:

Dell XPS 15 L502X: An Affordable Multimedia Marvel | PCWorld
Dell, as usual, offers a slew of upgrade options--including faster CPUs, more system RAM, and GPUs with more memory--that can dramatically increase the price. Other components that are upgrade candidates include the 500GB, 7200-rpm SATA hard drive (you can opt for a 256GB solid-state drive); the 8X DVD burner (you can pay extra for a Blu-ray drive); the 56-watt, 6-cell lithium-ion battery; the keyboard (you can get a backlit one); and the Intel Centrino-based 802.11n, 2.4GHz Wi-Fi (upgrade options include dual-band 802.11n Wi-Fi, Bluetooth, and WiMax). It's disappointing that the basic model doesn't include Bluetooth.

jcwike said:

Network mode: wireless n
security: wpa2 personal
channel width: 40 MHz
channel: auto
Linksys EA-3500

Hi jcwike,

Welcome to Seven forums.

Please let us know the exact model number of the laptop and wireless card installed on the system.

Kindly update your system specs here by following this.


Keep us posted with the results so we can advise you further.