Need help with a DNS error

JustinGooch said:

I did try a wireless connection while in safe mode and I still had no internet access and I'm not sure what AV software I'm using.

Hi JustinGooch,

Please let us know what happens when you try to connect wirelessly while in safe mode. Kindly post a screenshot for the device manager of your system:

Screenshots and Files - Upload and Post in Seven Forums

Also, perform these steps:

1. Run elevated command prompt.
2. Type netsh winsock reset > ENTER:
3. The following message should be seen: "Successfully reset the Winsock Catalog. You must restart the computer in order to complete the reset."
4. Restart computer.


ipconfig /flushdns .... press enter
ipconfig /registerdns .... press enter

Please perform these commands in elevated command prompt only.

Kindly update your system specs here by following this.
Keep us posted with the results so we can advise you further.

JustinGooch said:

My sister needed her computer back but thanks for the help everyone.

Hi JustinGooch,

Sure please perform the steps at your convenience and let us know the results so we can advise further if required.

If you have any further queries, please feel free to contact us.