Internet loses connectivity, problem access point/ wireless adapter


  1. Posts : 4
    windows 7 home premium 64bit
       #1

    Internet loses connectivity, problem access point/ wireless adapter


    So my computer has been having problems lately. I know it's only related to my computer, because my phone and my PS3 (which I added to the network AFTER the issues started) both have no issues running the internet. However, on my laptop, an Asus G73JH with a Qualcomm Atheros AR9285 Wireless Adapter. I've run antivirus and antimalware with nothing coming up, but I have no idea what is going on with my computer. Everything is up to date, but I've reformatted to the same extent, though I updated so maybe it's an update issue?
      My Computer


  2. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #2

    Also, this is what comes up when I troubleshoot it, after it says it fixes the wireless adapter issue /access point.

    Details about network adapter diagnosis:

    Network adapter Wireless Network Connection driver information:

    Description . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
    Manufacturer . . . . . . . . . : Atheros Communications Inc.
    Provider . . . . . . . . . . . : Microsoft
    Version . . . . . . . . . . . : 2.0.0.74
    Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf
    Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:24 PM
    Section Name . . . . . . . . . : ATHR_DEV_OS61_10891A3B.ndi
    Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002b&subsys_10891a3b
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71
    Physical Media Type . . . . . . : 9



    InformationalDiagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:

    Information for connection being diagnosed
    Interface GUID: df628759-b41c-4f3e-935b-56e24ed046bb
    Interface name: Qualcomm Atheros AR9285 Wireless Network Adapter
    Interface type: Native WiFi

    Connection incident diagnosed
    Auto Configuration ID: 2
    Connection ID: 2

    Connection status summary
    Connection started at: 2013-12-01 20:40:23-095
    Profile match: Success
    Pre-Association: Success
    Association: Success
    Security and Authentication: Success

    List of visible access point(s): 5 item(s) total, 5 item(s) displayed
    BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
    -------------------------------------------------------------------------
    70-54-D2-82-1A-B2 Infra <unknown> -55 1 LANisters Pay Their Wifi Bill
    20-4E-7F-38-F8-60 Infra <unknown> -88 2 weknowyouhearoursex
    98-2C-BE-6A-9A-B9 Infra g -93 1 2WIRE027
    08-60-6E-66-8F-98 Infra <unknown> -87 1 Miller
    E8-40-F2-CD-E2-E9 Infra <unknown> -88 1 Bluemoon

    Connection History

    Information for Auto Configuration ID 2

    List of visible networks: 5 item(s) total, 5 item(s) displayed
    BSS Type PHY Security Signal(RSSI) Compatible SSID
    ------------------------------------------------------------------------------
    Infra <unknown> Yes 90 Yes LANisters Pay Their Wifi Bill
    Infra <unknown> Yes 18 Yes weknowyouhearoursex
    Infra g Yes 16 Yes 2WIRE027
    Infra <unknown> Yes 18 Yes Miller
    Infra <unknown> Yes 28 Yes Bluemoon

    List of preferred networks: 3 item(s)
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028001
    Profile: Indecisive Network
    SSID: Indecisive Network
    SSID length: 18
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: Darkside
    SSID: Darkside
    SSID length: 8
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002

    Information for Connection ID 2
    Connection started at: 2013-12-01 20:40:23-095
    Auto Configuration ID: 2
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Success
    Last AP: 70-54-d2-82-1a-b2
    Security and Authentication
    Configured security type: WPA2-PSK
    Configured encryption type: CCMP(AES)
    802.1X protocol: No
    Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
    Number of security packets received: 0
    Number of security packets sent: 0
    Security attempt status: Success
    Connectivity
    Packet statistics
    Ndis Rx: 5306
    Ndis Tx: 3449
    Unicast decrypt success: 1264
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 1639
    Rx failure: 68659
    Tx success: 1341
    Tx failure: 0
    Tx retry: 19
    Tx multiple retry: 0
    Tx max lifetime exceeded: 0
    Tx ACK failure: 7414
    Roaming history: 0 item(s)

    Information for Auto Configuration ID 1

    List of visible networks: 7 item(s) total, 7 item(s) displayed
    BSS Type PHY Security Signal(RSSI) Compatible SSID
    ------------------------------------------------------------------------------
    Infra <unknown> Yes 84 Yes LANisters Pay Their Wifi Bill
    Infra g Yes 80 Yes virtualrouterplus.com
    Infra g Yes 44 Yes martin-net
    Infra <unknown> Yes 18 Yes weknowyouhearoursex
    Infra g Yes 16 Yes 2WIRE027
    Infra <unknown> Yes 26 Yes Miller
    Infra <unknown> Yes 18 Yes Bluemoon

    List of preferred networks: 3 item(s)
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes
    Profile: Indecisive Network
    SSID: Indecisive Network
    SSID length: 18
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: Darkside
    SSID: Darkside
    SSID length: 8
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002

    Information for Connection ID 1
    Connection started at: 2013-12-01 20:07:14-440
    Auto Configuration ID: 1
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Success
    Last AP: 70-54-d2-82-1a-b2
    Security and Authentication
    Configured security type: WPA2-PSK
    Configured encryption type: CCMP(AES)
    802.1X protocol: No
    Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
    Number of security packets received: 0
    Number of security packets sent: 0
    Security attempt status: Success
    Connectivity
    Packet statistics
    Ndis Rx: 36
    Ndis Tx: 78
    Unicast decrypt success: 1281
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 1662
    Rx failure: 13666
    Tx success: 1052
    Tx failure: 0
    Tx retry: 106
    Tx multiple retry: 24
    Tx max lifetime exceeded: 0
    Tx ACK failure: 1839
    Roaming history: 1 item(s)
    Times: 2013-12-01 20:40:17-279
    Roamed from BSSID: 00-00-00-00-00-00
    Reason: 0x00000007
    Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000101




    InformationalDiagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:

    For complete information about this session see the wireless connectivity information event.

    Helper Class: Auto Configuration
    Initialize status: Success

    Information for connection being diagnosed
    Interface GUID: df628759-b41c-4f3e-935b-56e24ed046bb
    Interface name: Qualcomm Atheros AR9285 Wireless Network Adapter
    Interface type: Native WiFi

    Result of diagnosis: There may be problem
      My Computer


  3. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #3

    Also, Cox is provider, Cisco is the router, Security Essentials is the antivirus, it's Broadband I believe, and here's the IP config stuff


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Spidercomp
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
    Physical Address. . . . . . . . . : 20-CF-30-35-DE-93
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
    Physical Address. . . . . . . . . : 74-F0-6D-32-60-83
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::6567:87e:e821:94e0%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.24(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, December 01, 2013 9:41:51 PM
    Lease Expires . . . . . . . . . . : Monday, December 02, 2013 3:04:36 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 236735446
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-A6-E6-58-48-5B-39-0B-4D-64
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{DF628759-B41C-4F3E-935B-56E24ED046BB}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2068:1228:9d4b:cc58(Preferred)
    Link-local IPv6 Address . . . . . : fe80::2068:1228:9d4b:cc58%15(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
      My Computer


  4. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #4

    Anyone able to help???
      My Computer


 

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