Internet loses connectivity, problem access point/ wireless adapter


  1. Posts : 4
    windows 7 home premium 64bit
       #1

    Internet loses connectivity, problem access point/ wireless adapter


    So my computer has been having problems lately. I know it's only related to my computer, because my phone and my PS3 (which I added to the network AFTER the issues started) both have no issues running the internet. However, on my laptop, an Asus G73JH with a Qualcomm Atheros AR9285 Wireless Adapter. I've run antivirus and antimalware with nothing coming up, but I have no idea what is going on with my computer. Everything is up to date, but I've reformatted to the same extent, though I updated so maybe it's an update issue?
      My Computer


  2. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #2

    Also, this is what comes up when I troubleshoot it, after it says it fixes the wireless adapter issue /access point.

    Details about network adapter diagnosis:

    Network adapter Wireless Network Connection driver information:

    Description . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
    Manufacturer . . . . . . . . . : Atheros Communications Inc.
    Provider . . . . . . . . . . . : Microsoft
    Version . . . . . . . . . . . : 2.0.0.74
    Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf
    Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:24 PM
    Section Name . . . . . . . . . : ATHR_DEV_OS61_10891A3B.ndi
    Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002b&subsys_10891a3b
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71
    Physical Media Type . . . . . . : 9



    InformationalDiagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:

    Information for connection being diagnosed
    Interface GUID: df628759-b41c-4f3e-935b-56e24ed046bb
    Interface name: Qualcomm Atheros AR9285 Wireless Network Adapter
    Interface type: Native WiFi

    Connection incident diagnosed
    Auto Configuration ID: 2
    Connection ID: 2

    Connection status summary
    Connection started at: 2013-12-01 20:40:23-095
    Profile match: Success
    Pre-Association: Success
    Association: Success
    Security and Authentication: Success

    List of visible access point(s): 5 item(s) total, 5 item(s) displayed
    BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
    -------------------------------------------------------------------------
    70-54-D2-82-1A-B2 Infra <unknown> -55 1 LANisters Pay Their Wifi Bill
    20-4E-7F-38-F8-60 Infra <unknown> -88 2 weknowyouhearoursex
    98-2C-BE-6A-9A-B9 Infra g -93 1 2WIRE027
    08-60-6E-66-8F-98 Infra <unknown> -87 1 Miller
    E8-40-F2-CD-E2-E9 Infra <unknown> -88 1 Bluemoon

    Connection History

    Information for Auto Configuration ID 2

    List of visible networks: 5 item(s) total, 5 item(s) displayed
    BSS Type PHY Security Signal(RSSI) Compatible SSID
    ------------------------------------------------------------------------------
    Infra <unknown> Yes 90 Yes LANisters Pay Their Wifi Bill
    Infra <unknown> Yes 18 Yes weknowyouhearoursex
    Infra g Yes 16 Yes 2WIRE027
    Infra <unknown> Yes 18 Yes Miller
    Infra <unknown> Yes 28 Yes Bluemoon

    List of preferred networks: 3 item(s)
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028001
    Profile: Indecisive Network
    SSID: Indecisive Network
    SSID length: 18
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: Darkside
    SSID: Darkside
    SSID length: 8
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002

    Information for Connection ID 2
    Connection started at: 2013-12-01 20:40:23-095
    Auto Configuration ID: 2
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Success
    Last AP: 70-54-d2-82-1a-b2
    Security and Authentication
    Configured security type: WPA2-PSK
    Configured encryption type: CCMP(AES)
    802.1X protocol: No
    Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
    Number of security packets received: 0
    Number of security packets sent: 0
    Security attempt status: Success
    Connectivity
    Packet statistics
    Ndis Rx: 5306
    Ndis Tx: 3449
    Unicast decrypt success: 1264
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 1639
    Rx failure: 68659
    Tx success: 1341
    Tx failure: 0
    Tx retry: 19
    Tx multiple retry: 0
    Tx max lifetime exceeded: 0
    Tx ACK failure: 7414
    Roaming history: 0 item(s)

    Information for Auto Configuration ID 1

    List of visible networks: 7 item(s) total, 7 item(s) displayed
    BSS Type PHY Security Signal(RSSI) Compatible SSID
    ------------------------------------------------------------------------------
    Infra <unknown> Yes 84 Yes LANisters Pay Their Wifi Bill
    Infra g Yes 80 Yes virtualrouterplus.com
    Infra g Yes 44 Yes martin-net
    Infra <unknown> Yes 18 Yes weknowyouhearoursex
    Infra g Yes 16 Yes 2WIRE027
    Infra <unknown> Yes 26 Yes Miller
    Infra <unknown> Yes 18 Yes Bluemoon

    List of preferred networks: 3 item(s)
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes
    Profile: Indecisive Network
    SSID: Indecisive Network
    SSID length: 18
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: Darkside
    SSID: Darkside
    SSID length: 8
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002

    Information for Connection ID 1
    Connection started at: 2013-12-01 20:07:14-440
    Auto Configuration ID: 1
    Profile: LANisters Pay Their Wifi Bill
    SSID: LANisters Pay Their Wifi Bill
    SSID length: 29
    Connection mode: Infra
    Security: Yes
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Success
    Last AP: 70-54-d2-82-1a-b2
    Security and Authentication
    Configured security type: WPA2-PSK
    Configured encryption type: CCMP(AES)
    802.1X protocol: No
    Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
    Number of security packets received: 0
    Number of security packets sent: 0
    Security attempt status: Success
    Connectivity
    Packet statistics
    Ndis Rx: 36
    Ndis Tx: 78
    Unicast decrypt success: 1281
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 1662
    Rx failure: 13666
    Tx success: 1052
    Tx failure: 0
    Tx retry: 106
    Tx multiple retry: 24
    Tx max lifetime exceeded: 0
    Tx ACK failure: 1839
    Roaming history: 1 item(s)
    Times: 2013-12-01 20:40:17-279
    Roamed from BSSID: 00-00-00-00-00-00
    Reason: 0x00000007
    Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000101




    InformationalDiagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:

    For complete information about this session see the wireless connectivity information event.

    Helper Class: Auto Configuration
    Initialize status: Success

    Information for connection being diagnosed
    Interface GUID: df628759-b41c-4f3e-935b-56e24ed046bb
    Interface name: Qualcomm Atheros AR9285 Wireless Network Adapter
    Interface type: Native WiFi

    Result of diagnosis: There may be problem
      My Computer


  3. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #3

    Also, Cox is provider, Cisco is the router, Security Essentials is the antivirus, it's Broadband I believe, and here's the IP config stuff


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Spidercomp
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
    Physical Address. . . . . . . . . : 20-CF-30-35-DE-93
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
    Physical Address. . . . . . . . . : 74-F0-6D-32-60-83
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::6567:87e:e821:94e0%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.24(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, December 01, 2013 9:41:51 PM
    Lease Expires . . . . . . . . . . : Monday, December 02, 2013 3:04:36 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 236735446
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-A6-E6-58-48-5B-39-0B-4D-64
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{DF628759-B41C-4F3E-935B-56E24ED046BB}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2068:1228:9d4b:cc58(Preferred)
    Link-local IPv6 Address . . . . . : fe80::2068:1228:9d4b:cc58%15(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
      My Computer


  4. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #4

    Anyone able to help???
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:35.
Find Us