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Windows 7: Printer Sharing Driver Issues - 32bit vs. 64bit

01 Feb 2010   #11

Windows 7 Ultimate x64

Once you share the printer...
then you go to the computer where you want to install...

what comes up.. screen shot..

this is what i got when i share printers.

This is from Windows 7 Wizard. and I am pulling printers from Windows 2008 Enterprise which is another version of Vista on Roids.

Attached Thumbnails
Printer Sharing Driver Issues - 32bit vs. 64bit-printer-capture.jpg  
My System SpecsSystem Spec
27 Sep 2010   #12

windows 7 32bit

If pushing out printers via group policy, in order for the drivers to load, you have to have the following setting enabled inside your GPO. Either (or both)

computer\policies\admin templates\printers\point and print restrictions DISABLED

user\policies\admin templates\control panel\printers\point and print restrictions DISABLED

I am not entirely sure if you need both halves disabled or not, but I went ahead and did it, it's not going to hurt anything.

Apparently there was also a policy for Vista in a different path, but since we never did Vista, this was unknown to me. XP ignores this setting, which explains why it worked on XP and not on Win 7.
My System SpecsSystem Spec
03 Oct 2010   #13

Windows 7 64bit Ultimate

1 Year down the road......

From my situation XP Pro 32bit OS running on my HP server had trouble handing out my 'HP Laser Jet' printer drivers to any machine running a 64bit OS, it had no problem giving out the drivers to any 32bit OS (XP, Vista, 7) across the network via RJ45 or wifi.

The win7 64bit machine would ask me where are the drivers, my printer drivers have been part of the standard install of XP, vista & win7, all that came with the printer were drivers for Win2000, accessing the HP driver list from within win7 64bit my printer was no where to be seen. Would then select download driver online, would go for 1 minute, then error out.

I got round the problem by using the 'creating a new port, then pointing to the network path of the printer' like this:


But this seemed to work sometimes, other times it would not, still got error about 'drivers not found' or 'port in use'.

I found a quick workaround to help me out that worked everytime,

When I had to connect a new machine to the network that was running a 64bit OS, if it was a laptop, I would simply take the laptop to the server room & connect it to the shared printer via USB, when this happens the win7 64bit on the lappie would load & install the drivers for the printer automatically...done, print test page, all good. I would then remove the USB cable & then try & connect to the shared printer on the laptop across the network via wifi, the win7 64bit would ask me where the drivers are on the laptop, but this time the correct drivers were displayed, available for me to select vs. before when their were no HP Laser Jet 1220 drivers, of course this was my problem to start with. I would browse to the HP driver list, select the newly entered 'Laserjet 1220' drivers the win7 64bit would add a new printer to my list just calls itself 'HP LaserJet 1220 copy 1' or something, would set this as default & test, all good.

Looks like when I connected the printer directly to the machine the drivers that I knew were there became unlocked somehow & accessible

If the machine running 64bit OS was a PC & not a laptop, I would either us a long long USB
ext cable to connect the printer to PC or if was too far away would take printer & move to PC before connecting via USB & then doing the above, but in my situation most of the new machines connecting to the network are laptops so connecting them with a usb cable is quite simple & only takes a few minutes.

Good Luck.....
My System SpecsSystem Spec

01 Sep 2012   #14

New York


This thread was about connecting a 64 bit windows client to a 32 bit XP print share. My issue is the same in reverse.

I have an HP laserjet 1300 hooked up to a windows 7 64 bit print share (working properly from all windows 7 64 bit client machines and a 32 bit xp windows client trying to connect to that share.

This is not an access problem - I have cached credentials against some shared folders and I can see the printer in my network places.

I have also connected the 32 bit client (a dell laptop) to the printer directly with a USB cable and I am able to print.

When I attempt to install 32 bit drivers on my windows 7 print server - it says no - I must use 64 bit drivers.

I know that this is a cold case at this point but I would sure like to be able to print to that HP laserjet 1300 from my 32 bit laptop (its my fastest printer.


My System SpecsSystem Spec

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