Can map network drive on one computer but not the other?

Hi all, I have reset the router, reset the USB drive thats plugged into the router, rebooted the computers and still nothing. I made sure the workgroup name is the same on all computers, both are listed as home networks too.

I have an asus ac68u router with a seagate 3TB external 3.0 drive plugged into the router.

My one windows 7 professional service pack 1 computer (ethernet connected) when I right click on (NETWORK) in a windows explorer window I can click on map network drive. I browse the folder option and I can see:

RT-AC68U in my list to select and map
along with the computer I am on is in the list too
AND I can see the other computer that wont map anything thats described below in this list.

Everything works fine on this first computer. I can access all the files on the seagate with no problems what so ever. I mapped the seagate usb drive as z:

On my second computer with windows 7 professional service pack 1 (ethernet connected) when I right click on network I can see only the one computer above that sees everything.

I checked all the advanced share settings on the second computer and they are identical to the first one that works.

A side note: I also have a windows 8 laptop that can't see the seagate as a mappable drive but it does show up under the my pc list in windows explorer. I cant map it though there either.

I'm baffled as to to why my one computer works fine and the other does not. Any suggestions?

Thanks in advance.

Yes, this is still stumping me. I guess its not a normal problem?

Nigel8600 said:

Hi all, I have reset the router, reset the USB drive thats plugged into the router, rebooted the computers and still nothing. I made sure the workgroup name is the same on all computers, both are listed as home networks too.

I have an asus ac68u router with a seagate 3TB external 3.0 drive plugged into the router.

My one windows 7 professional service pack 1 computer (ethernet connected) when I right click on (NETWORK) in a windows explorer window I can click on map network drive. I browse the folder option and I can see:

RT-AC68U in my list to select and map
along with the computer I am on is in the list too
AND I can see the other computer that wont map anything thats described below in this list.

Everything works fine on this first computer. I can access all the files on the seagate with no problems what so ever. I mapped the seagate usb drive as z:

On my second computer with windows 7 professional service pack 1 (ethernet connected) when I right click on network I can see only the one computer above that sees everything.

I checked all the advanced share settings on the second computer and they are identical to the first one that works.

A side note: I also have a windows 8 laptop that can't see the seagate as a mappable drive but it does show up under the my pc list in windows explorer. I cant map it though there either.

I'm baffled as to to why my one computer works fine and the other does not. Any suggestions?

Thanks in advance.

You might try making adjustments as described in the link to the machines that won't see the drive or won't allow mapping to the attached drive.

The adjustments described in the link have worked to access NAS storage drives and drives connected to older windows servers.

Solved W2K3 Server can access W8 W8 computer cant see W2K server

2xg said:

Hello,

Are you on Homegroup or Workgroup network? What are the Operating Systems in your network?

Hi 2xg, thanks for replying. Let me copy paste what I said above for you:

I made sure the workgroup name is the same on all computers.
My one windows 7 professional service pack 1 computer (ethernet connected)
On my second computer with windows 7 professional service pack 1 (ethernet connected)
A side note: I also have a windows 8 laptop that can't see the seagate as a mappable drive but it does show up under the "this" pc list in windows explorer. I cant map it though there either.

chev65 said:

You might try making adjustments as described in the link to the machines that won't see the drive or won't allow mapping to the attached drive.

The adjustments described in the link have worked to access NAS storage drives and drives connected to older windows servers.

Solved W2K3 Server can access W8 W8 computer cant see W2K server

Hi Chev65, very interesting you sent me there, I was messing with those settings just last night. I even tried the regedit setting in my windows 8 home laptop:
2. - locate HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Policies/System
3 - create a new DWORD entry with the name EnableLinkedConnections and value 1.
4 - restart your computer

5 ----- it never worked for me, as a matter of a fact after messing with stuff on my win 8 laptop, under this PC in windows explorer the RT-AC68U selection is now missing. So now I cant access it on my win 8 laptop either but yet my desktop that has it is still visible and working like a charm?

I never mentioned messing the registry and those registry adjustments do not work with Windows 8 home.

Hi Chev65, yes its true you never did mention messing with the registry but like I said earlier I found that page last night before I read your comments about that page today.

I tried to do the Control Panel - Administrative Tools - Local Security Policy you mention over there but on my windows 8 home computer I don't have access to that local security policy so I tried the other idea in that thread. It never worked either and I deleted that registry line but the RT-AC68U still never came back in the This PC explorer section.

So get a load of this, I pulled out my older RT-AC66U and hooked up the drive to it and every computer networks to it with no problems. All computers map with no problems. It's obviously this stupid RT-AC68U that's the problem. The setting on the 68 (with up to date firmware) is identical to the settings on the 66 so I guess a call to asus tech support is in order.

Nigel8600 said:

So get a load of this, I pulled out my older RT-AC66U and hooked up the drive to it and every computer networks to it with no problems. All computers map with no problems. It's obviously this stupid RT-AC68U that's the problem. The setting on the 68 (with up to date firmware) is identical to the settings on the 66 so I guess a call to asus tech support is in order.

I would think they would come up with a firmware update to fix the problem in this case.

That is a recent router with USB 3.0 support etc. so they probably don't have all the bugs worked out just yet.