New
#1
New Win7 computers won't connect to shared printers
My office network had 3 workstations and two laptops, all running XP. Also, an HP large format plotter on Jet direct, a Xerox high speed page printer on the Ethernet port, another HP small format plotter connected directly to one of the workstations and a small HP inkjet page printer connected to another of the workstations. All was well in the kingdom for 10 years with all the printers/plotters shared and all the data files (folders) shared with everyone, even with replacement devices over the years. Then, a laptop recently died and the new one has WIN7 pro. It will share folders but won’t print to anything. Then we added a new workstation last week and it too has WIN7 pro. It will share files but won’t print to anything. Both the Win7 machines “see” the network printers and both reported successful connections and drivers and show in the device manager. They both show all the printers/plotters as “ready” or “offline” correctly in the spooler or control panel. If you send a print job to them, it appears to go but never prints/plots. The “test print” function does the same, no print. The onboard printer diagnostics say “no errors detected”. There are no print jobs hanging in the spooler. If I connect the printers directly (USB) to the win7 machines they print OK. I have no way to directly connect and test the Ethernet printers/plotters
Any clues? If this is progress, I want my XP back!!!!