Network disconnects when computer sleeps & wont reconnect

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  1. Posts : 38
    Windows 7 64 Bit
    Thread Starter
       #11

    I went under the "Optional updates" under Windows Updates and it said nothing about an Intel Wireless Adapter.


    Sorry if I'm making this difficult, but since I had a difficult time finding where my Network Adapters were, I went ahead and saved a list of my devices: (It's a really extensive list, so I'll edit it out of the post if you find the correct one. This forum doesn't seem to have the "spoiler" feature where you can put large bodies of text into a particular box that you click to expand the text.)

    Device Information Listing for Admin@GRANT-HP - 1/15/2014 8:35:47 PM

    Radeon (TM) HD 6490M
    Chip: ATI Technologies NI Seymour [AMD Radeon HD 6470M]
    Detail
    PnpID
    VEN_1002&DEV_6760&SUBSYS_1659103C&REV_00
    Vendor
    Advanced Micro Devices, Inc.
    Device
    Radeon (TM) HD 6490M
    Chip Vendor
    ATI Technologies
    Chip
    NI Seymour [AMD Radeon HD 6470M]
    Renesas Electronics USB 3.0 Host Controller
    Chip: NEC Electronics Hong Kong uPD720200 USB 3.0 Controller
    Detail
    PnpID
    VEN_1033&DEV_0194&SUBSYS_1659103C&REV_04
    Vendor
    Renesas Electronics
    Device
    Renesas Electronics USB 3.0 Host Controller
    Chip Vendor
    NEC Electronics Hong Kong
    Chip
    uPD720200 USB 3.0 Controller
    Realtek PCIE CardReader
    Chip: Realtek Semiconductor PCIE CardReader
    Detail
    PnpID
    VEN_10EC&DEV_5209&SUBSYS_1659103C&REV_01
    Vendor
    Realtek Semiconduct Corp.
    Device
    Realtek PCIE CardReader
    Chip Vendor
    Realtek Semiconductor
    Chip
    PCIE CardReader
    Realtek PCIe GBE Family Controller
    Chip: Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
    Detail
    PnpID
    VEN_10EC&DEV_8168&SUBSYS_1659103C&REV_06
    Vendor
    Realtek
    Device
    Realtek PCIe GBE Family Controller
    Chip Vendor
    Realtek Semiconductor
    Chip
    RTL8168/8111 PCIe Gigabit Ethernet Adapter
    2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
    Chip: Intel Core i7/i5/i3 PCIe Port
    Detail
    PnpID
    VEN_8086&DEV_0101&SUBSYS_1659103C&REV_09
    Vendor
    Intel
    Device
    2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
    Chip Vendor
    Intel
    Chip
    Core i7/i5/i3 PCIe Port
    2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
    Chip: Intel Core i7/i5/i3 DRAM Controller
    Detail
    PnpID
    VEN_8086&DEV_0104&SUBSYS_1659103C&REV_09
    Vendor
    Intel
    Device
    2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
    Chip Vendor
    Intel
    Chip
    Core i7/i5/i3 DRAM Controller
    Intel(R) HD Graphics Family
    Chip: Intel Core i7/i5/i3 Integrated Graphics Controller
    Detail
    PnpID
    VEN_8086&DEV_0116&SUBSYS_1659103C&REV_09
    Vendor
    Advanced Micro Devices, Inc.
    Device
    Intel(R) HD Graphics Family
    Chip Vendor
    Intel
    Chip
    Core i7/i5/i3 Integrated Graphics Controller
    Intel(R) Centrino(R) Wireless-N 6150
    Chip: Intel WiFi+WiMAX 6050 Series Gen2
    Detail
    PnpID
    VEN_8086&DEV_0886&SUBSYS_13158086&REV_67
    Vendor
    Intel Corporation
    Device
    Intel(R) Centrino(R) Wireless-N 6150
    Chip Vendor
    Intel
    Chip
    WiFi+WiMAX 6050 Series Gen2
    Intel(R) Mobile Express Chipset SATA AHCI Controller
    Chip: Intel 6 Series Chipset Family 6 port SATA AHCI Controller
    Detail
    PnpID
    VEN_8086&DEV_1C03&SUBSYS_1659103C&REV_05
    Vendor
    Intel
    Device
    Intel(R) Mobile Express Chipset SATA AHCI Controller
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family 6 port SATA AHCI Controller
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Chip: Intel 6 Series Chipset Family PCIe Port 1
    Detail
    PnpID
    VEN_8086&DEV_1C10&SUBSYS_1659103C&REV_B5
    Vendor
    Intel
    Device
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family PCIe Port 1
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
    Chip: Intel 6 Series Chipset Family PCIe Port 2
    Detail
    PnpID
    VEN_8086&DEV_1C12&SUBSYS_1659103C&REV_B5
    Vendor
    Intel
    Device
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family PCIe Port 2
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
    Chip: Intel 6 Series Chipset Family PCIe Port 3
    Detail
    PnpID
    VEN_8086&DEV_1C14&SUBSYS_1659103C&REV_B5
    Vendor
    Intel
    Device
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family PCIe Port 3
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
    Chip: Intel 6 Series Chipset Family PCIe Port 4
    Detail
    PnpID
    VEN_8086&DEV_1C16&SUBSYS_1659103C&REV_B5
    Vendor
    Intel
    Device
    Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family PCIe Port 4
    Intel(R) 6 Series/C200 Series Chipset Family High Definition Audio - 1C20
    Chip: Intel 6 Series Chipset Family High Definition Audio Controller
    Detail
    PnpID
    VEN_8086&DEV_1C20&SUBSYS_1659103C&REV_05
    Vendor
    Intel
    Device
    Intel(R) 6 Series/C200 Series Chipset Family High Definition Audio - 1C20
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family High Definition Audio Controller
    Synaptics SMBus Driver
    Chip: Intel 6 Series Chipset Family SMBus Controller
    Detail
    PnpID
    VEN_8086&DEV_1C22&SUBSYS_1659103C&REV_05
    Vendor
    Synaptics
    Device
    Synaptics SMBus Driver
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family SMBus Controller
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Chip: Intel 6 Series Chipset Family USB EHCI Controller #1
    Detail
    PnpID
    VEN_8086&DEV_1C26&SUBSYS_1659103C&REV_05
    Vendor
    Intel
    Device
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family USB EHCI Controller #1
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Chip: Intel 6 Series Chipset Family USB EHCI Controller #2
    Detail
    PnpID
    VEN_8086&DEV_1C2D&SUBSYS_1659103C&REV_05
    Vendor
    Intel
    Device
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family USB EHCI Controller #2
    Intel(R) Management Engine Interface
    Chip: Intel 6 Series Chipset Family HECI Controller #1
    Detail
    PnpID
    VEN_8086&DEV_1C3A&SUBSYS_1659103C&REV_04
    Vendor
    Intel
    Device
    Intel(R) Management Engine Interface
    Chip Vendor
    Intel
    Chip
    6 Series Chipset Family HECI Controller #1
    Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
    Chip: Intel HM65 Chipset LPC Controller
    Detail
    PnpID
    VEN_8086&DEV_1C49&SUBSYS_1659103C&REV_05
    Vendor
    Intel
    Device
    Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
    Chip Vendor
    Intel
    Chip
    HM65 Chipset LPC Controller
    Logitech Logitech HID-compliant Cordless Mouse
    Vendor: Logitech
    PnpID: VID_046D&PID_C52F
    Device: Logitech HID-compliant Cordless Mouse
    Samsung Electronics Galaxy Portal/Spica Android Phone
    Vendor: Samsung Electronics
    PnpID: VID_04E8&PID_681D
    Device: Galaxy Portal/Spica Android Phone
    Apple Apple iPod USB Driver
    Vendor: Apple
    PnpID: VID_05AC&PID_1266
    Device: Apple iPod USB Driver
    Apple Apple Recovery (iBoot) USB Driver
    Vendor: Apple
    PnpID: VID_05AC&PID_1281
    Device: Apple Recovery (iBoot) USB Driver
    Apple USB Device
    Vendor: Apple
    PnpID: VID_05AC&PID_12AB
    Device: USB Device
    SanDisk Cruzer U3 4gb SDCZ36
    Vendor: SanDisk
    PnpID: VID_0781&PID_5530
    Device: Cruzer U3 4gb SDCZ36
    DigitalPersona Fingerprint scanner
    Vendor: DigitalPersona
    PnpID: VID_138A&PID_0018
    Device: Fingerprint scanner
    Acer USB Device
    Vendor: Acer
    PnpID: VID_5986&PID_02AC
    Device: USB Device
    Intel Integrated Rate Matching Hub
    Vendor: Intel
    PnpID: VID_8087&PID_0024
    Device: Integrated Rate Matching Hub
    Intel Intel(R) Centrino(R) WiMAX 6150 Function Driver
    Vendor: Intel
    PnpID: VID_8087&PID_07D7
    Device: Intel(R) Centrino(R) WiMAX 6150 Function Driver
    WDKMD
    Vendor: Intel Corporation
    PnpID: {034f6fb2-1bcc-41c9-9fd2-dbb357de0838}\intelwidi
    Validity Sensors (WBF) (PID=0018)
    Vendor: Validity Sensors, Inc.
    PnpID: usb\vid_138a&pid_0018
    USB Root Hub
    Vendor: Microsoft
    PnpID: usb\root_hub20
    Generic USB Hub
    Vendor: Microsoft
    PnpID: usb\class_09
    USB Composite Device
    Vendor: Microsoft
    PnpID: usb\composite
    Renesas Electronics USB 3.0 Root Hub
    Vendor: Renesas Electronics
    PnpID: nusb3\root_hub30
    USB Mass Storage Device
    Vendor: Microsoft
    PnpID: usb\class_08&subclass_06&prot_50
    Unknown Device
    Vendor: Microsoft
    PnpID: usb\unknown
    Apple iPod USB Driver
    Vendor: Apple, Inc.
    PnpID: usb\vid_05ac&pid_1266
    Apple Mobile Device USB Driver
    Vendor: Apple, Inc.
    PnpID: usb\vid_05ac&pid_12ab
    Apple Recovery (iBoot) USB Driver
    Vendor: Apple, Inc.
    PnpID: usb\vid_05ac&pid_1281
    CD-ROM Drive
    Vendor: Microsoft
    PnpID: gencdrom
    ACPI x64-based PC
    Vendor: Microsoft
    PnpID: acpiapic
    Disk drive
    Vendor: Microsoft
    PnpID: gendisk
    IDE Channel
    Vendor: Microsoft
    PnpID: internal_ide_channel
    Standard PS/2 Keyboard
    Vendor: Microsoft
    PnpID: *pnp0303
    IDT High Definition Audio CODEC
    Vendor: IDT
    PnpID: hdaudio\func_01&ven_111d&dev_7605&subsys_103c1659
    Microsoft Streaming Clock Proxy
    Vendor: Microsoft
    PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
    Microsoft Streaming Quality Manager Proxy
    Vendor: Microsoft
    PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
    Microsoft Streaming Service Proxy
    Vendor: Microsoft
    PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
    Microsoft Streaming Tee/Sink-to-Sink Converter
    Vendor: Microsoft
    PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
    Microsoft Trusted Audio Drivers
    Vendor: Microsoft
    PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
    Intel(R) Display Audio
    Vendor: Intel(R) Corporation
    PnpID: hdaudio\func_01&ven_8086&dev_2805&subsys_80860101
    CyberLink WebCam Virtual Driver
    Vendor: CyberLink
    PnpID: clwvd
    Generic PnP Monitor
    Vendor: Microsoft
    PnpID: *pnp09ff
    Synaptics PS/2 Port TouchPad
    Vendor: Synaptics
    PnpID: *syn1e47
    HID-compliant mouse
    Vendor: Microsoft
    PnpID: hid_device_system_mouse
    WAN Miniport (SSTP)
    Vendor: Microsoft
    PnpID: ms_sstpminiport
    WAN Miniport (IKEv2)
    Vendor: Microsoft
    PnpID: ms_agilevpnminiport
    WAN Miniport (L2TP)
    Vendor: Microsoft
    PnpID: ms_l2tpminiport
    WAN Miniport (PPTP)
    Vendor: Microsoft
    PnpID: ms_pptpminiport
    WAN Miniport (PPPOE)
    Vendor: Microsoft
    PnpID: ms_pppoeminiport
    WAN Miniport (IPv6)
    Vendor: Microsoft
    PnpID: ms_ndiswanipv6
    WAN Miniport (Network Monitor)
    Vendor: Microsoft
    PnpID: ms_ndiswanbh
    WAN Miniport (IP)
    Vendor: Microsoft
    PnpID: ms_ndiswanip
    RAS Async Adapter
    Vendor: Microsoft
    PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
    Microsoft Teredo Tunneling Adapter
    Vendor: Microsoft
    PnpID: *teredo
    Microsoft Virtual WiFi Miniport Adapter
    Vendor: Microsoft
    PnpID: {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp
    Intel(R) Centrino(R) WiMAX 6150
    Vendor: Intel Corporation
    PnpID: {12110a2a-bbcc-418b-b9f4-76099d720767}\bpmp_8087_07d7
    KODAK OFFICE HERO 6.1 AiO XPS
    Vendor: Eastman Kodak Company
    PnpID: usbprint\eastman_kodak_compane09f
    Plug and Play Software Device Enumerator
    Vendor: Microsoft
    PnpID: root\swenum
    UMBus Root Bus Enumerator
    Vendor: Microsoft
    PnpID: root\umbus
    Terminal Server Mouse Driver
    Vendor: Microsoft
    PnpID: root\rdp_mou
    Terminal Server Keyboard Driver
    Vendor: Microsoft
    PnpID: root\rdp_kbd
    Composite Bus Enumerator
    Vendor: Microsoft
    PnpID: root\compositebus
    Volume Manager
    Vendor: Microsoft
    PnpID: root\volmgr
    File as Volume Driver
    Vendor: Microsoft
    PnpID: root\blbdrive
    Microsoft Virtual Drive Enumerator Driver
    Vendor: Microsoft
    PnpID: root\vdrvroot
    Microsoft System Management BIOS Driver
    Vendor: Microsoft
    PnpID: root\mssmbios
    Microsoft ACPI-Compliant System
    Vendor: Microsoft
    PnpID: *pnp0c08
    Microsoft Windows Management Interface for ACPI
    Vendor: Microsoft
    PnpID: *pnp0c14
    ACPI Thermal Zone
    Vendor: Microsoft
    PnpID: acpi\thermalzone
    Motherboard resources
    Vendor: Microsoft
    PnpID: *pnp0c02
    ACPI Fixed Feature Button
    Vendor: Microsoft
    PnpID: acpi\fixedbutton
    PCI bus
    Vendor: Microsoft
    PnpID: *pnp0a03
    System board
    Vendor: Microsoft
    PnpID: *pnp0c01
    ACPI Power Button
    Vendor: Microsoft
    PnpID: *pnp0c0c
    System CMOS/real time clock
    Vendor: Microsoft
    PnpID: *pnp0b00
    Intel(R) 82802 Firmware Hub Device
    Vendor: Microsoft
    PnpID: *int0800
    Numeric data processor
    Vendor: Microsoft
    PnpID: *pnp0c04
    Intel(R) Watchdog Timer Driver (Intel(R) WDT)
    Vendor: Intel
    PnpID: acpi\int3f0d
    ACPI Lid
    Vendor: Microsoft
    PnpID: *pnp0c0d
    Programmable interrupt controller
    Vendor: Microsoft
    PnpID: *pnp0000
    High precision event timer
    Vendor: Microsoft
    PnpID: *pnp0103
    System timer
    Vendor: Microsoft
    PnpID: *pnp0100
    Direct memory access controller
    Vendor: Microsoft
    PnpID: *pnp0200
    UMBus Enumerator
    Vendor: Microsoft
    PnpID: umb\umbus
    Microsoft ACPI-Compliant Embedded Controller
    Vendor: Microsoft
    PnpID: *pnp0c09
    HP Mobile Data Protection Sensor
    Vendor: Hewlett-Packard Development Company, L.P.
    PnpID: acpi\hpq0004
    Intel Processor
    Vendor: Microsoft
    PnpID: acpi\genuineintel_-_intel64
    Generic volume shadow copy
    Vendor: Microsoft
    PnpID: storage\volumesnapshot
    USB Video Device
    Vendor: Microsoft
    PnpID: usb\class_0e
    KODAK OFFICE HERO 6.1 AiO Scanner WIFI
    Vendor: Eastman Kodak
    PnpID: netscan&vid_040a&pid_4062&mi_00
    Generic volume
    Vendor: Microsoft
    PnpID: storage\volume
    Microsoft AC Adapter
    Vendor: Microsoft
    PnpID: acpi\acpi0003
    Microsoft Composite Battery
    Vendor: Microsoft
    PnpID: composite_battery
    Microsoft ACPI-Compliant Control Method Battery
    Vendor: Microsoft
    PnpID: acpi\pnp0c0a
    USB Input Device
    Vendor: Microsoft
    PnpID: generic_hid_device
    HID-compliant device
    Vendor: Microsoft
    PnpID: hid_device
    HID-compliant consumer control device
    Vendor: Microsoft
    PnpID: hid_device_up:000c_u:0001
    Logitech Driver Interface
    Vendor: Logitech
    PnpID: logitech_raw_pdo
    WPD FileSystem Volume Driver
    Vendor: Microsoft
    PnpID: wpdbusenum\fs
    G:\
    Vendor: Microsoft
    PnpID: wpdbusenum\fs
    Apple iPad
    Vendor: Microsoft
    PnpID: usb\class_06&subclass_01&prot_01
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #12

    I hope that you did all the Windows Updates. Can you please give us a snip of the Optional Updates?

    I'll find the driver for your Intel Wi-Fi adapter while awaiting for your reply.
      My Computer


  3. Posts : 38
    Windows 7 64 Bit
    Thread Starter
       #13

    Here is the optional updates section:


    I'll do the Windows Updates today. Also, my computer just blue screened and it said "driver_power_state_failure." I restarted it and the network problem seems to be fixed for the time being, I'll keep you posted.

    EDIT:
    This happened. (I go through that about 5 times a day.)
    The network dropped again.

    If this helps at all, my sister and I share a power cord for our laptops, so my computer is often on battery power.
    Last edited by GrantEkert; 16 Jan 2014 at 10:54.
      My Computer


  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #14

    Sorry if took me forever to reply.... busy...busy....

    Anyway, I was able to locate the driver for your Wi-Fi adapter, the first one is a 32 bit, second is a 64 bit driver.
    https://downloadcenter.intel.com/Det...20Applications

    If updating the driver didn't fix your issue, I'll find a BSOD expert to help you with your issue.
      My Computer


  5. Posts : 38
    Windows 7 64 Bit
    Thread Starter
       #15

    Thanks. I downloaded it and ran it. A loading box appeared in the middle of my screen as if it was loading. No installer came up or anything, but when I put my computer to sleep this last time and turned it on, everything seemed normal. I also installed the Windows Updates. I'll restart my computer and let you know what happens.
      My Computer


  6. Posts : 38
    Windows 7 64 Bit
    Thread Starter
       #16

    I am not currently using my home network, but the issue continues to present itself.
      My Computer


  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #17

    Are you still encountering BSODs aside from disconnection when you put your computer to sleep mode?
      My Computer


  8. Posts : 38
    Windows 7 64 Bit
    Thread Starter
       #18

    I haven't had a BSOD recently, no.
      My Computer


  9. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #19

    This time we might have to try changing the Channel, although I don't see any interference, we can still give it a try. If no one is using Channel 11, please use that one. Do you have the LogIn credentials for your router?
      My Computer


  10. Posts : 38
    Windows 7 64 Bit
    Thread Starter
       #20

    I apologize, I'm not sure what a channel even is. No need to explain it, but if you could just tell me how to use Channel 11. I have my router password, if that's what you are talking about.
      My Computer


 
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