Local Network Issue

If am trying to share files / printer between to Win 7 computers on the same network. From one of the computers neither the homegroup or the network will work. I can see the other computer in the homegroup but I can't access the files.

With network, it tells me the network provider name is invalid. I will not even allow me to access the network folders on the local machine.

The machine has a single administrator account. I think that there is something wrong with the administrator privileges, but I am not sure what.

I have tried most of the things mention in this forum to right the problem, but nothing works. There was a suggestion to scan the system files for corrupted or broken files. It writes a log file at the end of this process. I couldn't examine the file because there is something wrong with my administrator privileges.

So HELP please.

Hi there,

If you're sure that the Homegroup in your network is setup correctly try creating a new account as Administrator from the problematic computer and see if you're able to access the shared network resources. Compare the ipconfig/all output of this computer to another working computer. If there's any discrepancies please post both ipconfig/all output in your next post.

2xg said:

Hi there,

If you're sure that the Homegroup in your network is setup correctly try creating a new account as Administrator from the problematic computer and see if you're able to access the shared network resources. Compare the ipconfig/all output of this computer to another working computer. If there's any discrepancies please post both ipconfig/all output in your next post.

I created a new Administrator account as you suggested. Unfortunately, the experience is the same.

Here is the output from ipconfig /all on the broken computer:

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dell-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-22-19-F5-06-1B
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5d09:8757:e41b:6476%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.194(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 285221401
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-D6-CB-9D-00-22-19-F5-06-1B

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



Here is the ipconfig from the second computer.

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Victor-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8161/8165 PCI-E Gigabit Etherne
t Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 78-E3-B5-B0-72-1C
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f905:22eb:9bb0:2edb%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.191(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 410575797
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-4D-24-41-78-E3-B5-B0-72-1C

DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:816:2c0f:bc19:74e1(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::816:2c0f:bc19:74e1%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1AD91386-FB0F-4FDA-9BD4-76C035F8E81B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Thanks for the output provided.

First off.... I've noticed that the DHCP Enabled on both computers are set to No and this should YES, which means that the IPs are manually assigned, and the recommended configuration is automatically assigned.
DHCP Enabled. . . . . . . . . . . : No

Dell-PC‘s DNS Servers . . . . . . . . . . . : 192.168.0.1 (Private and also Gateway) this should have been the correct DNS.

Victor PC's DNS Servers . . . . . . . . . . . : 8.8.8.8 (Public DNS)

Here's how to configure DHCP?
How to Change Your IP Settings in Windows 7 / Configure DHCP

Test the connections between the 2 computers and see if they are able to access each shared network resources.

2xg said:

Thanks for the output provided.

First off.... I've noticed that the DHCP Enabled on both computers are set to No and this should YES, which means that the IPs are manually assigned, and the recommended configuration is automatically assigned.
DHCP Enabled. . . . . . . . . . . : No

Dell-PC‘s DNS Servers . . . . . . . . . . . : 192.168.0.1 (Private and also Gateway) this should have been the correct DNS.

Victor PC's DNS Servers . . . . . . . . . . . : 8.8.8.8 (Public DNS)

Here's how to configure DHCP?
How to Change Your IP Settings in Windows 7 / Configure DHCP

Test the connections between the 2 computers and see if they are able to access each shared network resources.

I have done all of this and the result is still the same.

From the good pc when I try to access the bad computer over the network I get
Windows cannot access \\DELL-LAPTOP

When I run the network diagnostics I get an error that says
file and print sharing resource (DELL-LAPTOP) is online but isn't responding to connection attempts

I think maybe I see a problem -- in the ipconfig stuff it refers to the bad computer as "Dell-PC" and the the Network refers to it as DELL-LAPTOP.

Do you think this could be a problem?

Is the computer name Dell PC and Dell laptop 2 different computers?

First, let me thank you for your assistance. I stumbled across the solution because I was looking at the settings for the network card on the bad pc (DELL-LAPTOP). The client for Microsoft Networks was missing as was file and printer sharing. Once I added them to the list, the problems disappeared! I don't know why they weren't there in the first place.

This has been a most frustrating experience.

Glad to hear that your issue has been resolved. :)

You're welcome.

grandpavic said:

First, let me thank you for your assistance. I stumbled across the solution because I was looking at the settings for the network card on the bad pc (DELL-LAPTOP). The client for Microsoft Networks was missing as was file and printer sharing. Once I added them to the list, the problems disappeared! I don't know why they weren't there in the first place.

This has been a most frustrating experience.

You're most welcome! Thanks for the awesome feedback.

Paintmadman said:

Thanks to you both. I have been puzzling over this problem for weeks. grandpavic: Installing the Microsoft Networks Client did the trick. 2xg: I think we wouldn't have looked at that without the suggestion from you to look at DCHP settings. So again my thanks to you both.

paintmadman