USB internet connection works, Ethernet internet connection does not

Page 2 of 2 FirstFirst 12

  1. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #11

    Perhaps I should take another look at what you want to accomplish.

    What I think I know:
    You want to use Ethernet instead of wireless for faster connections.
    Wireless works
    Ethernet returns error 651, WAN miniport

    Devices:
    Comcast ???? cable modem
    Linksys E4200 Wireless router
    Linksys WUMC710 (Wireless-ac universal media connector) A replacement for the E4200?
    >> Cabled to Dell

    PC
    Linksys AE2500 USB Network Adapter (Dual Band N)
    Intel(R) 82566DM-2 Gigabit Network Connection (NIC adapter download link)


    Ok, if I got all of that right, there are some things you should know.

    The faster speeds expected from the LinkSys WUMC710 refers to wireless - it is the latest 802.11 protocol (AC). Your Linksys AE2500 USB adapter is 802.11 protocol (N), so you're only going to get N speeds using wireless.

    Both routers have 4 ports (Gigabit Ethernet) so there's no improvement on Ethernet.


    Before moving forward, let's catch up.
    You have the prowin32 exe from the Intel download page, but have not installed it.
    >> you have some questions about the way to install it (modify or remove options)
    >> which features to install (you show what is on the system now)
    --> that was brilliant, there's a record of how it was.
    --> could you also post the version of the current Intel Network Connection? Thanks

    Britton30 pointed out the OEM disclaimer on the Intel site and suggested getting the driver from Dell.
    >> Dell only offers XP and Vista drivers
    >> Vista would be closest to Win7
    Britton30 also suggested connecting the PC to the E4200.
    >> Excellent suggestion
    >> I'd like to know if blairk has tried a direct cable to the Comcast cable modem
    >> before testing a device that will be replaced.
    >> I undestand your thinking Gary - does Ethernet work with the other router?

    >> I might be confused which is why there are question marks in Comcast ???? cable modem.
    >> I don't think it's the E4200, I just don't know

    Everything else should be put on the back burner for the moment.

    I want to look up the WAN miniport error - it might be an easy thing to fix, or it might be a lot of trouble. These miniports don't have a driver, they're services.
    Installing the Intel NIC driver might fix that, but wait - let me see what I can find.

    So, I've painted the questions for you blairk in red.
    If you could review my "What I think I know" and point out anything I got wrong, I'd appreciate it.
    I also requested another SF diag report in post# 8 - please also do that while I'm researching error 651, WAN miniport

    I'm not sure anything I had planned (update the Intel driver) will change, but I'm learning to slow down.
    Last edited by Slartybart; 24 Jan 2014 at 09:44. Reason: speeling/formatting
      My Computer


  2. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #12

    Hmmm, WAN miniport error 651 is related to PPOE. This is odd to see with Comcast, unless you are a DSL subcriber. Are you connecting to Comcast via DSL (over a phone line) or through a coax cable to a wall jack?

    Also please post your IP configuration info:

    Open an Elevated Command Prompt
       Tip
    Standard keyboard shortcuts for Copy (Ctrl-C) and Paste (Ctrl-V) shortcuts do not work in Command Prompt.

    Enabling the Quick Edit Mode in Command Prompt makes Copy and Paste operations easier.
    See step 4 in Command Prompt - Copy to Clipboard to enable it.

    Copy in Command Prompt: hightlight the text you want to copy, then press ENTER.
    Paste in Command Prompt: right click with your mouse.

    In the command prompt window type
    ipconfig /all > c:\IPblairk.txt
    exit

    Attach the IPout.txt file to a post.

    Thanks
      My Computer


  3. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #13

    blairk: This post is just a note to myself and will be deleted after I read your answers.
    >> You don't have to do anything in this post.

    Note to self: raspppoe
      My Computer


  4. Posts : 6
    Windows 7 Ultimate x32
    Thread Starter
       #14

    you asked:
    "could you also post the version of the current Intel Network Connection?" SEE ATTACHED FILE devmgr-fig 4
    "Britton30 also suggested connecting the PC to the E4200." NO. it is being used as a wireless router from the Comcast HS Co-Ax digital cable in, signal relayed (wirelessly upstairs) to the WUMC710 (used as a signal amplifier/enhancer) and then the WUMC710 is cabled to the Dell.
    "I'd like to know if blairk has tried a direct cable to the Comcast cable modem" NO. the co-ax cable into the house is located downstairs from my work space/pc.
    I also tried to collect the command prompt info no luck . see attached cmd-fig3.jpg
    also attached (zip) the info you requested from the MGADiag ... I hope it is the info you need.
    Thank YOU!!

    USB internet connection works, Ethernet internet connection does not-cmd-fig-3.jpg

    USB internet connection works, Ethernet internet connection does not-devmgr-fig-4.jpg

    blairk-2.zip
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #15

    Ok, thanks. devmgr-4 doesn't show me the version of the Intel NIC driver.
    In devmgr, double click Intel Network Connection, select properties, then driver tab
    - that should show the driver version. post a screen shot of the driver tab

    Hmmm,

    Alright, I need a diagram of how you have the network.

    Comcast coax goes to what?
    from there it goes to the E4200
    the WUMC710 is upstairs acting as a repeater
    and the Dell connects to the WUMC710 across ethernet


    If I got THAT right, then it would be difficult to connect to either the Comcast box or the E4200
    Ok, this is going to take longer than I first thought - more pieces.

    but it sounds as though it's a simple matter to reconfigure the two wireless devices.

    Did the Dell use to talk directly to the E4200 Using the Linksys USB adapter?

    About the ipconfig file - look on C:\ for IPblairk.txt
    Attach that file to a post.

    I'll look at it when I get back - have to run out for a bit.

    Thansk blairk
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:23.
Find Us