Remote Desktop Settings Missing For Win 7 Ultimate

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  1. Posts : 5
    Windows 7 Ultimate x32
       #1

    Remote Desktop Settings Missing For Win 7 Ultimate


    Hi All,

    New user and my first question to the forum, 1 of PC's at work is having
    an issue with RDC, normally I'm able to to log into this computer
    from other computers from my work site but I noticed yesterday
    I was not able to do this anymore.
    After having a look I noticed when you right click on computer
    than click on remote settings, under advanced tab there
    should be
    Remote Desktop
    Click an option, and than specify who can connect, if needed.
    and than follow by the options, but now it's blank with nothing there.
    (see photo) Nothing has been changed to the PC and I'm puzzled to
    why this has happened.
    Need to get this sorted ASAP so if anyone could help that would be great.

    Thanks.
    Attached Thumbnails Attached Thumbnails Remote Desktop Settings Missing For Win 7 Ultimate-rdc-problem.png  
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    rocstar said:
    Hi All,

    New user and my first question to the forum, 1 of PC's at work is having
    an issue with RDC,....
    Welcome to the Seven Forums.

    We try to stay away from making changes to work related computers because we could be countering the wishes/settings of IT staff. Do you have an IT help desk or IT staff at work?
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x32
    Thread Starter
       #3

    thanks for the reply, unfortunately I'm the only person that looks after
    the computers at work, so before I call an IT specialist to come out
    and cost my boss money I wanted to see if I could solve it myself.
    Has anyone come across this problem before??
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    What version of W7 is this work computer?
    Professional, Enterprise, ....
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x32
    Thread Starter
       #5

    Win 7 Ultimate 32bit
      My Computer


  6. Posts : 10,485
    W7 Pro SP1 64bit
       #6

    Hmmm, I don't see any GPO that can cause the option to go away from the Remote tab shown in your screenshot.

    Have you tried sfc/scannow?
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x32
    Thread Starter
       #7

    Did it yesterday but just tried it again now, said it did not find any integrity violations.
    Remote Desktop Settings Missing For Win 7 Ultimate-cmd-sfc.png
      My Computer


  8. Posts : 10,485
    W7 Pro SP1 64bit
       #8

    I'm not a big fan of system restores - but you might try that.
      My Computer


  9. Posts : 10,485
    W7 Pro SP1 64bit
       #9
      My Computer


  10. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #10

    rocstar said:
    Hi All,

    New user and my first question to the forum, 1 of PC's at work is having
    an issue with RDC, normally I'm able to to log into this computer
    from other computers from my work site but I noticed yesterday
    I was not able to do this anymore.
    After having a look I noticed when you right click on computer
    than click on remote settings, under advanced tab there
    should be
    Remote Desktop
    Click an option, and than specify who can connect, if needed.
    and than follow by the options, but now it's blank with nothing there.
    (see photo) Nothing has been changed to the PC and I'm puzzled to
    why this has happened.
    Need to get this sorted ASAP so if anyone could help that would be great.

    Thanks.
    This is actually a bug with Windows 7 SP1 where the settings for remote desktop vanish "on certain machines" from under the remote assistance setting which is where they are supposed to be.

    You can access the remote client directly by typing mstsc into the run box. :)
      My Computer


 
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