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Windows 7: website is online but isn't responding Help!!

07 Feb 2014   #1

windows 7 ultimate X64
website is online but isn't responding Help!!

Hey folks, really need some help here.

I was trying to optimize my computer performance so decided to give Advanced System Care a try. Everything was going great. However now I can't connect to the internet! I'm not sure but I THINK it was when I did the option for "Vulnerability Fixes". This option started downloading a bunch of Security Updates for Windows 7 and Microsoft . NET Framework.

After rebooting I've found I can't access the internet. When I diagnose the problem with Windows Network Diagnostics, it says....

" website (Microsoft Corporation) is online but isn't responding to connection attempts"

I've already tried both a rollback through the Advanced Care program and windows itself but it didn't help.

Please help me!

My System SpecsSystem Spec
14 Feb 2014   #2

Windows 7 Home Premium 64bit.

Can you please attach the two logs in your next reply, if you are still having issues.
Of course you will need to transfer these files from a working machine to the one in question.
Or boot into safe mode with networking and download them there. ( If possible)

Please download FarbarServiceScanner and run it on the computer with the issue.

Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.
My System SpecsSystem Spec
14 Feb 2014   #3

windows 7 ultimate X64

Heh... Turns out I was late paying my bill...
My System SpecsSystem Spec

14 Feb 2014   #4

Windows 7 Home Premium 64bit.

That'll do it every time... :)
My System SpecsSystem Spec

 website is online but isn't responding Help!!

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