New
#1
Can ping an IP but can't search on IE or FireFox
Hello all
I am not sure if this belongs here or in the web browser section.
Fresh Win 7 Pro 64 bit install on a Lenovo laptop. It went fine and worked at my house and I did all the updates and installed TeamViewer. Everything worked flawless here, I sent it home for mom to try. She can ping in a CMD box but can not search in a browser and I can not connect to Team Viewer. Windows updates works and AT&T network client can get out to the network and let you browse. I have searched and read and searched and tried various things. She can't use ethernet or WiFi and they powered off the modem and router and retried. Numerous PC restarts and still no luck. I can not get to Team Viewer under any circumstance.
Any suggestions?
TIA!!!!!