USB Internet dongle is taking a long time to connect to Internet


  1. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
       #1

    USB Internet dongle is taking a long time to connect to Internet


    1. Is this a wired or wireless connection issue? Wireless via USB modem/dongle

    2. Who is your Internet Service Provider (ISP)? Tata Docomo

    3. What type of Broadband connection are you using? don't know


    4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo - USB modem is Huawei

    5. What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer - Microsoft Security Essentials (virus & spyware definitions up-to-date as of today, 19th March)

    6.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : IIM-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter TATA PHOTON+:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TATA PHOTON+
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 14.96.39.13(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0
    DNS Servers . . . . . . . . . . . : 103.8.46.5
    103.8.45.5
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-1D-BA-CA-C5-EA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
    Physical Address. . . . . . . . . : 00-22-FB-7D-B3-CE
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:1471:6c9:f19c:8a56(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::1471:6c9:f19c:8a56%14(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{3E69B5CD-DF76-46E1-B401-61371BCE13B1}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{FE31DC64-218F-49B9-B1A5-D5856B35E01A}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #16
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:e60:270d::e60:270d(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 103.8.46.5
    103.8.45.5
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{FA5BA160-EE15-40FD-B992-F9739A39FA65}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Windows\system32>
    Last edited by SKG; 19 Mar 2014 at 11:12.
      My Computer


  2. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #2

    How long is a long time? Have you tried rebooting the router? Has it always taken a long time to connect or is this a recent development?
      My Computer


  3. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #3

    Description of Problem


    Hi!

    For the past couple of days whenever i'm trying to connect to the internet using my dongle it's taking a long time to connect. After connection there's no noticeable change in performance in terms of speed or duration of how long it's staying connected (was slow, is slow), but just that the connection itself is taking a long time. It takes 2-3 mins, maybe more, to connect.

    I'm connecting not using the dialer given by the ISP (as that automatically opens the Yahoo! page using IE which i find irritating). I use the network and sharing center symbol at the bottom-right of the Windows 7 screen, where my ISP is listed.

    though i'm not sure why exactly this is happening what i can tell you is that recently my Microsoft Security Essentials wasn't updating at all. I tried a lot of things but eventually one suggestion on MSE's website worked where it asked me to use MpCmdRun to remove all definitions and then restart the computer.

    after i restarted and updated MSE, that's when i first noticed the problem. i thought it was a hardware issue, so i shut down the laptop, removed all usb's and even the battery. but the problem persisted even after i restarted. i then restored the laptop to the only restore point it was showing. after doing so, i could connect quickly but my MSE flashed red/amber warnings saying my computer was potentially unprotected.

    i tried the entire cycle twice or thrice again (remove definitions, restart, restore...), but i eventually gave up after i had the same results. i decided that better security was preferable to faster connection time.

    Now what i want to ask is whether this is a problem at all? I mean if i can spare 2-3 mins everytime i want to connect, then should i be worried? Or does this indicate some other major problem that i'm not being able to detect? if it's not anything major i would rather not spend too much time on it.

    Apart from this i'm not facing any unusual problems with my PC. My laptop's around 5 years old so there are some issues but i don't want to disturb anything unless i absolutely have to. I use a Sony VAIO VGN-CS35GN.

    some other info: I usually access the internet from my institute's network, which is quite secure. but recently, being outside, i've had to access via other means. could that also be a problem?

    Let me know whether you need any other information.

    Thanks in advance
    SKG.
      My Computer


  4. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #4

    strollin said:
    How long is a long time? Have you tried rebooting the router? Has it always taken a long time to connect or is this a recent development?
    haven't timed it, but around 2-3 minutes, not less. not sure how i can reboot the router, this is a USB modem/dongle. it's a recent development. please check my description above.

    Thanks.
      My Computer


  5. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #5

    i timed it... more than 5, nearly 6 mins.
      My Computer


  6. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #6

    Oh, I misunderstood. This is a cellular dongle, right? In that case, contact your ISP and ask for help.
      My Computer


  7. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #7

    Issue resolved automatically as of now.... not sure what went wrong.. or how it got corrected... but won't complain as long as it stays right!

    Thanks
      My Computer


 

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