Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Sky Broadband

27 Mar 2014   #1

Windows 7 Home Premium 64Bit
Sky Broadband

Hey, basically, around 6 months ago we purchased sky unlimited 20mb internet, Because of where we live(Country-ish) we could only get 14mb per second which was fine, we were happy with that, so we went ahead, got it all set up and it was all great, now for the last month or so the max we have had is 8mb per second with some days it will be around 3...What should we do? Phone up and complain?

My System SpecsSystem Spec
27 Mar 2014   #2

W7x64 Ult.

Do they throttle after a certain download threshold is reached? Check the fine print........
My System SpecsSystem Spec
27 Mar 2014   #3

windows 7 home 64bit

Keep a record of your usage and speeds you are getting for about one week .. If you think you are not getting the speeds you should be .. Then call them and Complain stating their not keeping up their end of the contract .. Most ISPs at certain times of the day can be slower that is normal ..
My System SpecsSystem Spec

27 Mar 2014   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1


Well there's probably not much you can do to get the advertised maximum speed but in my case improvements were made after performing the following:

(I'm not suggesting that you should do this. It's just information to consider);

Tweaked connection settings using

SG TCP Optimizer

Also take a look at:

TCP Optimizer Help

Checked wiring and master socket. Checked external wiring. Checked for interference from other networks (I'm using a wireless connection).
My System SpecsSystem Spec
27 Mar 2014   #5

Windows 7 Home Premium 64Bit

Yeah but we used to have 13 mb 99% of the time, now we never get it, yeah il look into the suggestions thanks!
My System SpecsSystem Spec
27 Mar 2014   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
More ideas

Hi again,

Just remembered that a family member once had some connection speed issues. Some days it was okay and some days it wasn't. It turned out that when it rained or was very cold the problem got worse. It was a cracked external cable tacked to the outside wall that was contracting in cold weather and getting wet internally when it rained!

Something else that I've used in the past but don't currently use is ICSI Netalyzer. The reason that I'm not using it at the moment is because it requires Java and I don't have it installed.

Here's the link if you want to run it and get a report. It's free to use.

ICSI Netalyzr

A little help on interpreting the results can be found here:

Understanding your Netalyzr results - 25 May 2010 - New Scientist

Some discussion and user posted results here:

Anyone try the ICSI Netalyzer on their net access? - TekSavvy | DSLReports Forums
My System SpecsSystem Spec

 Sky Broadband

Thread Tools

Similar help and support threads
Thread Forum
EE Broadband speed
Hi,Anyone here in the UK using EE broadband. I'm in South Wales UK and over the last few weeks my speed has dropped from 16.60Mbps down to 12.20Mbps,have informed EE but with no luck yet. Just wondering is there anybody having same issue as me. many Thanks.
Network & Sharing
Mobile Broadband
I've always had a 3 mobile broadband dongle for when I'm out and about, work and what not and then use my home broadband when at home (makes sense). Where I live the local council has the monopoly on the telephone lines so we get no choice but to use their broadband service which is not the...
Chillout Room
NEVER go with BT broadband!
want to have a mini rant to vent my anger... :mad: i tend to get 2-3weeks of faultless internet followed by 2-3 weeks of hell :cry: my internet is never that speedy and around 1700kbps it is currently 200kbps :sick: i ring BT and they ask me if im using a wired or wireless connection...
Chillout Room
Broadband to go?
Hi, I am new here. I have just installed windows 7 home premium 64bit this morning. Everything went very well except when I try to install my broadband internet stick it will not let me. In the properties it tells me that it cannot install (code28). I have searched the realtek site and they donot...
Hardware & Devices
At last! Broadband for all in the UK.
Gordon Brown has said Labour plans to give every home in the UK access to super-fast broadband. In a speech, the prime minister called high-speed web access "the electricity of the digital age" which "must be for all - not just for some". BBC News - Gordon Brown's super-fast broadband for...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:27.
Twitter Facebook Google+