Another W7 wireless problem

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  1. Posts : 9
    Windows 7 Home Premium 64 bit
       #1

    Another W7 wireless problem


    I just got my new computer with W7 Home Premium 64 bit the other day. It is a custom built computer. The wirless card is detecting the router because it shows me the signal strength but it wont connect. It keeps wanting me to reset the modem and the router but I know those are good because I am typing this on a wireless notebook running XP.
      My Computer


  2. Posts : 2,651
    W7 RTM Ultimate x64
       #2

    Hello and welcome to the forums.

    Have you installed the correct and latest drivers for your wireless card?
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Yes, the shop I had build the computer had it online at the shop wirelessly as part of their testing. To my knowledge, all drivers are up to date. The wireless adapter is on too.
      My Computer


  4. Posts : 2,651
    W7 RTM Ultimate x64
       #4

    ok, did they install the drivers for you? or did you do it yourself?
      My Computer


  5. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    They did it.
      My Computer


  6. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #6

    Markbob said:
    Yes, the shop I had build the computer had it online at the shop wirelessly as part of their testing. To my knowledge, all drivers are up to date. The wireless adapter is on too.
    Markbob... is it Mark or Bob? LOL!

    I need some more info to begin to help you solve this issue...

    1. What wireless NIC? What manufacturer and model is it?
    2. What is the name and model of your router?
    3. Something easy is to check if you have WEP or WAP security setup on your router. The shop may have had an unsecured network, and yours may be secured... but Win7's wireless network manager should have asked yu for a WEP or WPA key.
    4. What do you see when you open the Network and Sharing Center, send me a Snipped image please.
      My Computer


  7. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    NIC is Trendnet, TEW-423PI,
    Router is Linksys, WRT150N
    I have already checked all of the security stuff, my network is not password protected.
    how do I send you that screen shot?
      My Computer


  8. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #8

    Markbob said:
    how do I send you that screen shot?
    Search these forums for snipping tool...

    I will check on your HW and get back to you!
      My Computer


  9. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #9

    Well at the first website I visited seems this is a known issue between this card and Win7... I googled "Trendnet TEW-423PI windows 7" many people are apparently having issues with your wireless NIC!

    Here: Window 7 Trednet Wireless TEW - 423PI

    But then there's this contradictory info from MS: Windows 7 Compatibility Trendware Trendware TEW-423PI 54Mbps Wireless Network Adapter

    Go ahead and send me the screenshot if you can, but Trendnet is not a major player in the network HW industry... I might swap the card out for an alternative NIC.

    What does the shop that built PC have to say? I'd ask them to swap for another name brand card that supports Win7 64bit!
      My Computer


  10. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    I spoke with the shop and they are having me bring the tower back in so that they can figure it out. They said if the nci needs to be replaced for compatability they will take care of that. If it turns out to be a problem with the OS and they successfully plow through it I will make sure to find out exactly what they did so I can post it here and hopefully help others. Thanksfor the help.
      My Computer


 
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