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Windows 7: Unable to connect with my internet connection through Wifi or Ethernet

05 Apr 2014   #1
n siddiqui

windows 7 64bit
Unable to connect with my internet connection through Wifi or Ethernet

Hi folks, the machine is Samsung NP300e5a, installed with windows7 64bit.
Unable to connect with my internet connection by any means, wifi or ethernet. One of the senior member of this forum sent me a link of drivers. I uploaded all the drivers again and again. The laptop has no error message in Control Panels except the 3D video adaptor (which I think isn´t related). Here is the detail of Network Adaptors installed:
Bluetooth device (personal area network)
Bluetooth device (TDI protocol RFCOMM)
Realtek PCI GBE family controller
Intel Centrino Wireless N130
Microsoft Virtual minport adaptor #9
Microsoft Virtual minport adaptor #10
I tried to connect via ethernet, but it doesn´t detect the cable. I checked the same cable and router with other computer and its working.
Wifi networks are available, tried to connect my network, it asks for password, and then gives the message window:

Windows could not connect to (my network)

The wifi network is working with three other devices.

One more strange thing, bluetooth is also not working, although its drivers are showing no error. but that I doesn´t require at the moment.

Please help.

My System SpecsSystem Spec
05 Apr 2014   #2

Windows 7 ultimate 64-bit

again i will tell you to do the same thing i tell others in same situation. In addition to the driver downloads; try power cycling the modem and router. Unplug the power to both the modem and router and wait about a minute or so; then plug the modem back in first and let that fully boot; then plug the router back in and let that fully boot. Post back if that does not solve the issue; or mark this thread solved if it has.
My System SpecsSystem Spec
05 Apr 2014   #3
n siddiqui

windows 7 64bit

thanks guys for your time
My System SpecsSystem Spec


 Unable to connect with my internet connection through Wifi or Ethernet

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