Trouble connecting to internet

mdl18313 · 05 Apr 2014

Not sure what happened to my internet connection on one of my PC's but now it won't connect and the error message says "the remote device or resource won't accept the connection" then upon further checking it says "The device or resource (Search) is not set up to accept connections on port "The World Wide Web service (HTTP)". Then under detection details Network Diagnostics Log "BEC1E910-EAA2-4923-8B44-B5ABA9BB550D.DIAGNOSE.O.ETL" then in Other Networking Configuration and Logs it reads "NetworkConfiguration.cab"...so what are my options to get my internet connection back? I also did an "Ipconfig/release" then did "Ipconfig/renew" and also a "ping www.yahoo.com" with no errors so I'm at a loss what is the issue.

matts6887 · 05 Apr 2014

Try this simple thing first and we can go from there: power cycle both the modem and router. Unplug the power to both of them for about a minute or so; then plug the modem back in first and let that fully boot; then plug the router back in and let that fully boot. Doing this will "reset" both the modem and router. Post back if this doesnt resolve the problem or mark it solved if it has.