mibile hotspot to desktop computer connected with no internet

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  1. Posts : 15
    dell amd athlon 2 windows 7
       #1

    mibile hotspot to desktop computer connected with no internet


    Hi, ive been having this issue trying to resolve it for a week now... I posted another post that has alot of veiws but no replies and figured I would repost as I have uncovered a new piece to the puzzle that will hopefully help....
    Ok.... I only have internet thru my phone until I can get this hotspot working... I have tried running the ipconfig sequences with no solution. I have deleted deleted avg per my provider which says everything is running correctly on there end... my wifes tablet and other phones can connect and use the internet my desk top connects but with no.internet I have checked all th ipv4 and 6 and is on automatic my computer says its configured correctly and can read the dns server. I use net gear and the pc says.its running properly. My provider connected me to microsoft who told me to call dell. I called them and warranties were up and they wanted 100 to 200 dollars to fix the issue... but while I was on the phone with them I accidently disabled something that asked me to enable thru admin and I clicked it and it came up that I needed to plug.in my ethernet cord to work for the connection... I cant find the ethernet under the network adapters and am not good with computers... my guess now is maybe something is configured and trying to run thru a main line and not thru my netgear for the actual internet part... I have tried soooo much and have posted on other forums and even this one and have gotten no help to solve this issue so far... can anyone plz help me solve this issue?
      My Computer


  2. Posts : 572
    Windows 7 Professional x64
       #2

    Hello Joka74 and Welcome to 7 forums.

    I would start with uninstalling the drivers for your network adapter reinstall them and update from dell once you can connect again.
    Since this is a desktop PC am I to assume you are using a Wireless Adapter for access to the hotspot? If so is it a built in adapter or a USB adapter?

    Also it would be a good Idea to create a clean restore point before doing anything more. How to set a clean restore point. Once I know how you are connecting to the network we can move forward as to how to proceed.
    Edit: After finding and reading your previous post I see you have a netgear adapter and no backed up drivers. Is this correct?
    Do you have a usb flash drive and access to your wife's computer? if so we can get the drivers directly from netgear's website.
    Last edited by mohavepc; 04 May 2014 at 17:47. Reason: forgot to greet user properly
      My Computer


  3. Posts : 15
    dell amd athlon 2 windows 7
    Thread Starter
       #3

    Ty for responding to help.... I have my desktop computer my wifes phone and her tablet that is all that I have and access too... I think I know where u are going with the flash dive... somehow find a way to copy the drivers to the flash drive to be able to reinstall after right? Lol pretty smart I didn't even think about that lol... im not sure what u need from the wireless connection... all I know or believe is its connecting thru the netgear. I tried a few more things today and tried to trouble shoot from incoming network and said it was a possible firewall block so.I ran as admin to fix it automatically and it said.it did but didnt work then in clicking continue it said.it.wasnt fixed and.more information was needed... I do have a empty 8gig flash drive and will look at and try to do the clean restore point now..... I lost everything in being.locked up but the computer so I have no discs anymore for anything.... so what do.I do next?
      My Computer


  4. Posts : 15
    dell amd athlon 2 windows 7
    Thread Starter
       #4

    After re reading ur post.... im not sure if its good to copy the drivers from this.computer or do I need to.try and.find a way to another computer?and.if its from the netgear site is.it gonna cost money?
      My Computer


  5. Posts : 572
    Windows 7 Professional x64
       #5

    the drivers from 99.9% of hardware manufacturers are free. The drivers you need might be available to be downloaded to your phone or tablet if the desktop in question has a card reader or can be connected to your phone via usb cable and you have a flash card installed in it. What model is the netgear usb adapter?
      My Computer


  6. Posts : 15
    dell amd athlon 2 windows 7
    Thread Starter
       #6

    Oh u got back to me soo quick this is awesome ty u so.much yes I have usb chord I can plug into the phone its net gear genie n 6oo wireless usb adapter wnda3100v2 and adapter software is version 2.0.0.1
      My Computer


  7. Posts : 572
    Windows 7 Professional x64
       #7

    Have you tried running an Ipconfig and or ping using the command prompt yet?
    I know you said you did many things but I have no idea what you have or have not tried. I am going to have to ask you questions you may have answered elsewhere and do things you have already tried.

    I am confident we can get this fixed but you will have to bear with me on this. I know a phone is not the best suited device for this but I am sure we can make it work. Once you post the model of the adapter I can find the drivers for you and make it easier to download them on a phone.
      My Computer


  8. Posts : 572
    Windows 7 Professional x64
       #8

    Ok first lets see if you can click this link for the Netgear Driver for WNDA3100 with your phone and save it to your downloads on your phone.
      My Computer


  9. Posts : 15
    dell amd athlon 2 windows 7
    Thread Starter
       #9

    I do have a flash card reader but dont have the disc to put into it with the sd card anymore either... I tried the ipconfig sequences the only one that wouldnt work is ipconfig/renew ... I tried to ping the ip address today and google chrome and that wouldnt work either although for the ip address I did get the four responses back... ask as much as u need Iwill probably ask alot too lol iI want to learn and get this fixed at the same time lol :)
      My Computer


  10. Posts : 15
    dell amd athlon 2 windows 7
    Thread Starter
       #10

    I registered and it is downloading as we speak...... came back to edit it is complete
      My Computer


 
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