Internet not working yet network is connected.

Page 2 of 5 FirstFirst 1234 ... LastLast

  1. Posts : 10,485
    W7 Pro SP1 64bit
       #11

    You can try installing MSE using the safe mode with networking or you can download the entire MSE file onto a flash drive using your other computer.

    Download Microsoft Security Essentials from Official Microsoft Download Center

    You can also download the signature file from the middle of this web page:
    https://www.microsoft.com/security/p...?wa=wsignin1.0
      My Computer


  2. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #12

    UsernameIssues said:
    You can try installing MSE using the safe mode with networking or you can download the entire MSE file onto a flash drive using your other computer.

    Download Microsoft Security Essentials from Official Microsoft Download Center

    You can also download the signature file from the middle of this web page:
    https://www.microsoft.com/security/p...?wa=wsignin1.0
    Ok so I've booted the computer in safe mode with networking and it looks like this... In normal mode it says that I'm connected and that everything is fine...
    Attached Thumbnails Attached Thumbnails Internet not working yet network is connected.-image.jpg  
      My Computer


  3. Posts : 10,485
    W7 Pro SP1 64bit
       #13

    Go ahead and install MSE via the links provided and a flash drive/stick.

    Then try the clean boot troubleshooting.

    Since the connectivity issue might be caused by malware, we don't want you connected to the internet without some level of antivirus install.

    It sure sounds like some app is actively changing your DNS settings. If you correct your DNS settings while in the safe mode with networking - do they hold or get changed back?
    Last edited by UsernameIssues; 18 May 2014 at 06:20.
      My Computer


  4. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #14

    UsernameIssues said:
    Go ahead and install MSE via the links provided and a flash drive/stick.

    Then try the clean boot troubleshooting.

    Since the connectivity issue might be caused by malware, we don't want you connected to the internet without some level of antivirus install.

    It sure sounds like some app is actively changing your DNS settings. If you correct your DNS settings while in the safe mode with networking - do the hold or get changed back?
    Alright well I'm at the cricket now so I'll probably have to do that tomorrow. (Just if you wonder why I don't reply today)
      My Computer


  5. Posts : 613
    Windows 7 Ultimate x64
       #15

    From your Ipconfig /all Your DNS is 127.0.0.1 which is pointing at itself which isn't a DNS server.

    Do an ipconfig /all from a machine which has internet access and post please.
      My Computer


  6. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #16

    TheCyberMan said:
    From your Ipconfig /all Your DNS is 127.0.0.1 which is pointing at itself which isn't a DNS server.

    Do an ipconfig /all from a machine which has internet access and post please.
    OK here is the ipconfig/all from the family computer which has internet access (sorry for the background, that's my brothers
    Attached Thumbnails Attached Thumbnails Internet not working yet network is connected.-ipconfig.jpg  
      My Computer


  7. Posts : 3
    Windows 7 Ultimate x64
       #17

    nvidia networking controller for windows 7 32bit is missing


    nvidia networking controller for windows 7 32bit is missing!

    can anyone help me? when i open the device manager and view network adapter i saw nvidia networking controller that has this exclamation point (" ! ") and also my lan ports is totaly not blinking. thanks and need help.
      My Computer


  8. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #18

    tro0perz1 said:
    nvidia networking controller for windows 7 32bit is missing!

    can anyone help me? when i open the device manager and view network adapter i saw nvidia networking controller that has this exclamation point (" ! ") and also my lan ports is totaly not blinking. thanks and need help.
    Could you start your own thread please, trying to solve 2 different problems on the same thread will confuse things.
      My Computer


  9. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #19

    Ok so I've booted the computer in a clean startup, checked the box that says "Obtain DNS server address automatically" opened chrome, browsed the internet for about 10 seconds and then it didn't work again. Checked the DNS server and it had changed to this as it always does.

    I'm at my wits end here...
    Attached Thumbnails Attached Thumbnails Internet not working yet network is connected.-image.jpg  
      My Computer


  10. Posts : 10,485
    W7 Pro SP1 64bit
       #20

    Download Process Monitor to a USB flash drive.
    There is nothing to install.
    Just unzip and copy Procmon.exe to the desktop of the problematic computer.

    Start Process Monitor (run as admin).
    Accept the EULA.

    When it starts for the first time, it automatically starts gathering data.
    You can stop that via the button/icon with the magnifying glass.
    Then de-select the 3 buttons/icons shown in the right part of this image:

    Internet not working yet network is connected.-pm1.png


    Clear the data that was gathered:

    Internet not working yet network is connected.-pm2.png


    Add a filter for the IP address of interest:

    Internet not working yet network is connected.-pm3.png


    Add a second filter for the registry action of interest:

    Internet not working yet network is connected.-pm4.png


    Start the data collection process.
    (Use the same magnifying glass button/icon that you see in screenshot #1.)

    Manually change the DNS setting back to automatic.
    Then let's see if Process Monitor can find the app that changes it back to 127....


    If I use the Windows interface to set the 127... IP as the DNS value, then I see this:

    Internet not working yet network is connected.-pm5.png


    Hopefully, these steps will find the offending app on your computer. Unfortunately, there is a chance that the offending app calls another app to do that actual change to the registry and/or the offending app hides itself from Process Monitor.
      My Computer


 
Page 2 of 5 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:35.
Find Us