Internet not working yet network is connected.

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  1. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #31

    I tried to look at the HOSTS file and got this... Is this any help?
    Forgive me but I have no idea what I'm doing...
    Attached Thumbnails Attached Thumbnails Internet not working yet network is connected.-image.jpg  
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #32

    Thank you for clarifying the safe mode with networking stuff.
    So - your settings stay normal, but no internet in that mode.

    Fewer things are running in the safe mode. Whatever is changing this DNS setting to 127.... is not running in that mode or it is aware that the computer is in the safe mode and opts not to change the DNS IP. I would have thought that the clean boot process would have come close to doing what the safe mode does.


    The HOSTS file looks fine. It looks like the default one and it is doing nothing. All lines are commented out.


    A few posts back, Layback Bear mentioned "Iobit Advanced System Care and their other programs." Do you recall ever having installed anything from that company?
      My Computer


  3. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #33

    UsernameIssues said:
    Thank you for clarifying the safe mode with networking stuff.
    So - your settings stay normal, but no internet in that mode.

    Fewer things are running in the safe mode. Whatever is changing this DNS setting to 127.... is not running in that mode or it is aware that the computer is in the safe mode and opts not to change the DNS IP. I would have thought that the clean boot process would have come close to doing what the safe mode does.


    The HOSTS file looks fine. It looks like the default one and it is doing nothing. All lines are commented out.


    A few posts back, Layback Bear mentioned "Iobit Advanced System Care and their other programs." Do you recall ever having installed anything from that company?
    I don't think I have no, oh and the internet does work in safe mode with networking.
    TBH I think I will call the PC doctor tomorrow to see if they can figure out the problem and how to fix it.

    Thanks for all the help though, I really apriciate it :)
      My Computer


  4. Posts : 613
    Windows 7 Ultimate x64
       #34

    Boot into safe mode with networking download Malwarebytes and update it by run as administrator and run it.

    No virus should be running in safe mode with networking.

    Let us know if there are any nasties by posting the log.

    Malwarebytes download The free version.
    Malwarebytes Anti-Malware - Protect, Detect & Remove Malware From Your PC

    EDIT: Backup fisrt your data and current system and data.

    Ensure you have backup disks
      My Computer


  5. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #35

    I've fixed it!!!! :) I looked in my installed programs and saw that there was a program that I was unfamilier with that I had apparently installed around the time the problem occurred. I just uninstalled it and now the DNS settings aren't changing WOOP!
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #36

    Come on Matt tell us what the programs you remove was.
      My Computer


  7. Posts : 613
    Windows 7 Ultimate x64
       #37

    You are glad i can see, that I am glad the Malwarebytes would have turned up nothing.

    I am with Layback bear here and can you mark solved after please.

    Have a great day.
      My Computer


  8. Posts : 24
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #38

    Layback Bear said:
    Come on Matt tell us what the programs you remove was.
    The program was called "PenWes", no idea what it was and i can't remember installing it.
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #39

    Everything you need to know about PenWes

    Yes it protects you by jamming the host file IP into the static DNS settings?

    It say's it can't install without consent. Pretty useless program I'd say.
      My Computer


  10. Posts : 613
    Windows 7 Ultimate x64
       #40

    A program like PenWes can do something else not what you want can be used by malware processes I imagine best thing you did uninstalling it.
      My Computer


 
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