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Windows 7: Windows 7 - only connect to internet in Safe Mode with some softwares

17 May 2014   #1
eLium

Windows 7 Professional 64bit
 
 
Windows 7 - only connect to internet in Safe Mode with some softwares

Hi all,
I am writing because from few weeks I can not solve this problem of connection:
if the computer is in safe mode there aren't problems, while in normal mode, the following programs don't connect / update:
Internet Explorer 11, Dropbox, Malwarebytes, Mozilla Thunderbird, Flash player update, Java update, StartUp Delayer.

While Firefox, Chrome, Emsisoft Anti-Malware (Antivirus), Online Armor (firewall), and other programs work and update normally.

I've tried and tried various "solutions" found in the Web and in the Forums, but without any result.

I noticed that Dropbox and StartUp Delayer "tell" me that's is probably a Proxy problem.
I honestly have never used a proxy, and tried in every way possible to disable any proxy, but nothing changed, same issue.

I tried uninstalling antivirus and firewall, but the issue still remain, the same as resetting the connection settings and even Windows Firewall (which is usually disabled).

This problem is present both with ethernet connection and wireless.
I use a HP dv6000 notebook with Windows Professional 64bit.

I thank you if you can help me, because I really don't know how to fix this problem =/

Thank you,
Elia


My System SpecsSystem Spec
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17 May 2014   #2
TheCyberMan

Windows 7 Ultimate x64
 
 

Hi from Sevenforums,

Have you tried open a cmd prompt by right clicking and choose run as administrator and type netsh winsock reset catalog press enter and restart computer.
My System SpecsSystem Spec
18 May 2014   #3
eLium

Windows 7 Professional 64bit
 
 

Hi CyberMan,
I've also tried with the NETSH command, but..
I MIRACULOUSLY solved this situation!

Among the many details I forgot to say that for the connection I use a router, and after several attempts to copy the settings from a computer connected to the same network, I tried to enter the DNS entry of the parameter TCP/IPv4 (in connection properties) 192.168.1.1 and 192.168.1.7 ..and all began to work perfectly.

I can not explain, howeve, why the other computer works even without these two values.

But I'm happy that this (strange) situation is solved, and hope this can help someone else

Have a nice day,
Elia
My System SpecsSystem Spec
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18 May 2014   #4
TheCyberMan

Windows 7 Ultimate x64
 
 

Glad you have solved the situation having the right DNS server is beneficial to you try and find what DNS servers from your ISP . !92.168.1.1 is your router IP not the DNS server.

Have a great day.
My System SpecsSystem Spec
21 May 2014   #5
eLium

Windows 7 Professional 64bit
 
 

Hi CyberMan,
thanks for your reply.

I've serched a lot, but the ISP I use always tell to set the DNS automatically...
I know that 192.168.1.1 is not the DNS, but strangely it works... and also I don't know why on other PC in the same network I don't need to put this "DNS" ...Windows's misterys... :)

Have a Great day too
My System SpecsSystem Spec
21 May 2014   #6
TheCyberMan

Windows 7 Ultimate x64
 
 

Not saying it wouldn't work you would enter DNS at router level.:)

Glad all is fixed.
My System SpecsSystem Spec
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 Windows 7 - only connect to internet in Safe Mode with some softwares




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