I cannot get ZyXel C1000Z router to see all shared files on Desktop

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  1. Posts : 24
    7 home premium 64bit and 32 bit on laptop
    Thread Starter
       #11

    I tried your UNPNP NAT-T suggestion and the results were the same it will not display the shared files on the DT. I rebooted the router and both machines. I could not find a manual for the C1000z, I will try tomorrow. Thanks for your help. Chat tomorrow. J
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #12

    This C1000z is acting like it has a modem built in which is going to cause you problems unless you take the other modem out of the network.

    In fact from the data sheet from ZyXEL it's listed as a modem/router, I would need to know if this is the case?

    ZyXEL | Modems
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  3. Posts : 24
    7 home premium 64bit and 32 bit on laptop
    Thread Starter
       #13

    Chev thanks for the reply, I just finished talking with the ZyXEL support. They have provided more information than CenturyLink has. Before I called them I ran a diagnostic test all passed except for the Ethernet which failed. I am going to assume that it tests the cable from the C1000z to the Desktop. (?). The tech suggested I set up a home group but I do not the home group will work with wireless (WIN 7 home) at least it has not worked in the past.
    I looked at the data sheet and it did not mention modem either that or I missed it. As far as I can determine their is no modem activity on either machine.
    The tech did suggest that I set up a Bridge. The only information on bridging I have is for the PK-5001z. Unfortunately some of the C1000z screens do not match the PK-5001z and it was a little confusing but I will try again later. I would like to set up a bridge with my Linksys just see if I can do it then find a wireless N router, with guest and dual band capabilities.
    His last recommendation was to start over by setting back to factory settings. I will try this first then think about the bridge.
    Have a few honey dos.

    I will start later this afternoon.

    Thanks J
    Last edited by John M65; 21 May 2014 at 12:38. Reason: sp
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  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #14

    Did you notice the link I posted? It shows your router under the modem/router category. Please confirm if this is the case?

    Or do you not see that it's actually listed as modem here, unless they are calling routers modems for some strange reason? ZyXEL | Modems

    Setting up a Homegroup won't help at all with the problem at hand.

    I believe this is the actual reason for your problems. The only reason to set up a bridge in this case would to bypass the built in modem.
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  5. Posts : 613
    Windows 7 Ultimate x64
       #15

    Do you have two modemrouters connected ulan port connection not p it should only pre-clude internet access not file sharing access but funnier things have happenlan to ed?

    Do you have the linksys and zyxel in a Lan port to Lan port connection not WAN port?

    Apologies If I have read wrong. Could you please clarify?
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  6. Posts : 24
    7 home premium 64bit and 32 bit on laptop
    Thread Starter
       #16

    The only time the Lynksys is on is when I was testing to see if the Linksys would route the 2 computers and 1 printer. The second printer is connected to a USB port on the Desktop. When I was doing all the tests on this thread the Linksys was off.

    When I was trying to connect using the Zyxel as the gateway and the Linksys as my inside router. We tried connecting multiple ways without success. One of my issues is that I cannot prove that the Zyxel router actually works.

    My plan is to try resetting the Zyxel to factory settings and start over. If that does not resolve the issue. I will test therouter capability of the Zyxel again. If that fails, I will begin calling CenturyLink, every hour if needed! While that is going on I will try to set up the bridge connection.

    I may have an issue with the Zyxel router but I want to develop a procedure to set up the bridge.

    And no worries about asking for additional clarity. I am the one responsible for crafting the description of my issues and posting responses to your questions!

    J
      My Computer


  7. Posts : 24
    7 home premium 64bit and 32 bit on laptop
    Thread Starter
       #17

    Now here is something new. while on the desktop I was viewing the network settings and inadvertently created a home group. I can remove it but it is interesting what the network map looks like now. I believe the router name 'BRCM' means it does not know what the router is...?

    From DESKTOP
    I cannot get ZyXel C1000Z router to see all shared files on Desktop-network-map-frm-desktop.png

    From LAPTOP
    I cannot get ZyXel C1000Z router to see all shared files on Desktop-network-map-frm-laptop.png

    J
      My Computer


  8. Posts : 613
    Windows 7 Ultimate x64
       #18

    Since ithink they are both Modem/routers you would do an LAN port to Lan port connection.

    Only do a Lan port to Lan port, or a wireless bridge if you have a wireless issue upstairs or somewhere in your house.

    If they're no issues no need for two routers.
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  9. Posts : 24
    7 home premium 64bit and 32 bit on laptop
    Thread Starter
       #19

    I plan to give it a try this weekend. I also subscribed to to CL's @ease. I can cancel anytime. I am ready to pounce on them with vigor. I was going to have them ship me a new router but they want mine back first! NOT. I think the router is either bad or they have some configuration issue. This is not rocket science. I have configured routers before and my linksys works fine (for cable). My experience is a good reason to stay away form CenturyLink; that is unless you have no choice. My last option is to purchase a DSL router and say the heck with ZyXel.

    I am not going to rush into anything until I have exhausted all my options.
    J
      My Computer


  10. Posts : 613
    Windows 7 Ultimate x64
       #20

    If you are trying to bridge the zyxel all control would come from the first router.

    How have you bridged your Zyxel?

    If it a configuration issue then it is most likely not their side.

    You do not have to use zyxel. You can use Linksys with century links ISP details you know.

    Why have you used two routers wireless strength issue or wired issue?
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