Wired connection not working


  1. Posts : 167
    Microsoft Windows 7 Home Premium 64bit
       #1

    Wired connection not working


    Hey! I need help on my computer. so I have a Windows 7 Home Premium desktop and I upgraded it to windows 8 pro then downgraded to Windows 7 Home Premium using the disk in the original box. When I upgraded to Windows 8 PRO the internet is still working. When I downgraded to Windows 7 Home Premium the internet stopped working . I have:

    Prolink H5004N

    PLDTMYDSL

    I am running on a x64 Windows 7 Home Premium desktop.

    I have a wired connection .

    Ethernet cable not blinking orange but the green light is on .

    I am using a DSL ( Local Area Connection ) Home Network

    Realtek PCIe GBE Family Controller

    I did not installed any antivirus because my internet is not working .

    I cannot do ipconfig /all because I do not have my internet.

    But I can show you my IPCONFIG /ALL in our old wired computer that has internet access.


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Sith
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : domain.name

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : domain.name
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.xxx(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, June 28, 2014 9:50:02 AM
    Lease Expires . . . . . . . . . . : Tuesday, July 01, 2014 9:50:01 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    I have removed from what I think is important to save our privacy like

    Link-local IPv6 Address

    DHCPv6 IAID

    DHCPv6 Client DUID

    Physical Address

    And of course blocked the three numbers in IPV4 Address .

    If these stuff are not important and you need it to help me please let me know.

    NOTE: I posted this on our old wired computer that has internet access . ( I'm trying to fix our other computers internet )

    NOTE: If you need more information about it let me know and tell me what do you need.

    Thanks in advance!~

    -Cris1

    [EDIT] I might not be able to see all the comments due to school and stuff.Sorry in advance.
    Last edited by Cris1; 27 Jun 2014 at 21:30. Reason: To let people know that I'm busy
      My Computer


  2. Posts : 784
    Linux Mint 17 Cinnamon | Win 7 Ult x64
       #2

    Cris1,

    You do not need internet to do an IPCONFIG /ALL, just a command prompt.

    There is nothing that violates your privacy on the resulting output.

    With all due respect, posting the output of a computer that doesn't have a problem, doesn't really help us help you.

    We're going to need that info from you. Please post an ipconfig /all from your computer.

    You might also want to ensure the drivers are up to date, the cable is not faulty (swap with the one on the other computer that is working).

    If you are not getting a link light then it's not seeing your modem/router at all.

    thanks
      My Computer


  3. Posts : 167
    Microsoft Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Ty for comment


    TanyaC said:
    Cris1,

    You do not need internet to do an IPCONFIG /ALL, just a command prompt.

    There is nothing that violates your privacy on the resulting output.

    With all due respect, posting the output of a computer that doesn't have a problem, doesn't really help us help you.

    We're going to need that info from you. Please post an ipconfig /all from your computer.

    You might also want to ensure the drivers are up to date, the cable is not faulty (swap with the one on the other computer that is working).

    If you are not getting a link light then it's not seeing your modem/router at all.

    thanks
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : NComp
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    This is the ipconfg /all output.

    I don't have any internet so no additional information.
      My Computer


  4. Posts : 784
    Linux Mint 17 Cinnamon | Win 7 Ult x64
       #4

    This is not even seeing your network adapter.
    Have you tried reinstalling your motherboard and LAN drivers?
      My Computer


  5. Posts : 167
    Microsoft Windows 7 Home Premium 64bit
    Thread Starter
       #5

    TanyaC said:
    This is not even seeing your network adapter.
    Have you tried reinstalling your motherboard and LAN drivers?
    No, i haven't. Please tell me how.
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    TanyaC said:
    This is not even seeing your network adapter.
    Have you tried reinstalling your motherboard and LAN drivers?
    I left this one special thread here just for you Tanya.
      My Computer


  7. Posts : 167
    Microsoft Windows 7 Home Premium 64bit
    Thread Starter
       #7

    I found the solution just needed some files . Thanks!
      My Computer


 

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