Can't get Remote Desktop working on my machine - help


  1. bootybean
    Posts : 1
    Windows7
       New #1

    Can't get Remote Desktop working on my machine - help


    I have a Windows 7 machine that I'm trying to setup to allow Remote Desktop connections so that I can access my machine when I'm away from home. I used this method in the past with other machines and always enjoyed the convenience of working at my home PC when away on vacation, etc.

    After setting it up, I can access the machine using Remote Desktop Connection from within the local LAN network using the computer name. However, I cannot access it using my external IP address which should be the router which should forward it to my personal computer. The error I get says "Remote Desktop can't connect to the remote computer for one of these reasons: 1) Remote access to the server is not enabled, 2) The remote computer is turned off, 3) The remote computer is not available on the network."

    Here is everything I've done so far:

    I've enabled Remote Assistance connections via the System Properties and Allowed connects from any version of Remote Desktop

    The Remote Desktop services (3 of them I think) are all enabled and started.

    I've checked and Windows Firewall is allowing port 3389 through

    I have an Asus RT-N66R router which I've added a Port Forwarding rule to forward that port to the LocalIP of my personal machine.
      My Computer
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  3. JDobbsy1987
    Posts : 2,177
    Windows 8.1 Pro x64
       New #2

    Hi and Welcome to SevenForums.

    I understand i am not answering your question directly with this reply but have you considered using TeamViewer to do this task?
    Download Here - TeamViewer - Free Remote Control, Remote Access & Online Meetings

    It is free for personal use and i've never come across an issue using this method of a remote connection from outside my home in all the years i have used it (within my home i use remote desktop).

    Is there a reason for needing Remote Desktop?

    Regards,
    Jamie
      My Computer
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  4. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #3

    on the machine with remote desktop enabled: Browse to https://www.grc.com/x/portprobe=3389
    Is the port open, closed, or stealth?
      My Computer
    Quote Quote

 

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