Yellow asterisk on network icon cannot connect to internet. HELP!


  1. dattabiendo
    Posts : 3
    64-bit operating system
       New #1

    Yellow asterisk on network icon cannot connect to internet. HELP!


    So I've had this problem for a while now and I've tried to fix it but i cant manage to do it. My problem is that in the lower right corner, my network icon is grayed out and has a yellow asterisk. however when i click on it it says i am connected to a wireless network and i can still go on the internet.(I am writing this on the computer right now.) but when i go to the network and sharing center it says i am not connected to the internet. because of the fact that i'm "not connected to the internet" I cant create home groups, or play online games. This is really bugging me and I cant quite fix it. Does anyone have a solution to this problem? Btw this computer runs on windows 7
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  3. carwiz
    Posts : 4,161
    Windows 7 Pro-x64
       New #2

    Run the SF Diagnostic Utility in the tutorial linked below and post the zip file. Be sure to allow time for all the tasks to complete.

    SF Diagnostic Tool - Using for Troubleshooting

    To post images and files to the forum, use this tutorial:
    Screenshots and Files - Upload and Post in Seven Forums
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  4. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #3

    Hello and welcome to Sevenforums!

    Do you know when this happened, like any type of specific event that triggered this?

    Have you tried downloading/installing new drivers?
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  6. dattabiendo
    Posts : 3
    64-bit operating system
    Thread Starter
       New #4

    this happened more than a month ago but i'm not sure of anything specific that triggered thsi. No I have not tried to install new drivers. how would i do this and what drivers would I install?
    Last edited by dattabiendo; 09 Aug 2014 at 00:39.
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  7. dattabiendo
    Posts : 3
    64-bit operating system
    Thread Starter
       New #5

    Yellow asterisk on network icon cannot connect to internet. HELP!-untitled.png
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  8. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #6

    dattabiendo said:
    this happened more than a month ago but i'm not sure of anything specific that triggered thsi. No I have not tried to install new drivers. how would i do this and what drivers would I install?
    Proceed with Carwiz suggestion:
    Yellow asterisk on network icon cannot connect to internet. HELP!

    Then you can go to Asus and find your NIC/Lan/Wifi drivers in there
    ASUSTeK Computer Inc. -Support- Drivers and Download

    Just type in the model name for your PC/Laptop and you will be able to download the drivers
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