New
#1
Unable to browse internet by any means
Hello, I am having an issue with a computer that otherwise works fine. I am unable to browse any website via domain name or IP address, with any web browser. Things I have tried include:
Problem: Cannot connect to internet with any web browser
Notes:
- PING works, internet connectivity with other applications work
- ALL web browsers affected (even portable variants)
- Direct IP and web address does not work (HTTP)
- Seems to be a DNS issue (?: ping uses DNS and succeeds)
- Linux connectivity works (is NOT a hardware issue)
- Affects all network connections (wireless or ethernet, tested different wifi connections)
Process:
- Network Diagnostics: [NOT RESOLVED] [Inconclusive]
- Reset browser settings: [NOT RESOLVED]
- Driver reinstallation: [NOT RESOLVED]
- svc /scannow: [NOT RESOLVED] [No issues detected]
- Safe Mode usage: [NOT RESOLVED] [Issue persists]
- svchost.exe replacement: [NOT RESOLVED]
- All firewalls turned off: [NOT RESOLVED] [AVG also off, all 3 Domain, Private, and Public windows variants off as well]
- Group Policy reset: [NOT RESOLVED]
- New user created: [NOT RESOLVED]
- MalwareBytes Scan: [NOT RESOLVED] [No related issues detected] [Safe Mode also inconclusive]
- HOSTS File: [NOT RESOLVED]
Machine Specs:
Windows 7 Home Premium (x64)
Any help wpuld be most greatful!
Thanks,
Jake