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Windows 7: Internet connection dropping

17 Sep 2014   #1

64 bit Windows 7 Home Premium
Internet connection dropping

I apologise if this has been covered but here goes

I am using Windows 7 Home Premium 64 bit and have a Devolo 500 to provide a wired connection to the outside world but my connection is dropping on a regular basis. BT have checked everything and replaced the Modem, we are on Infinity.

Is there a log that is specific to this problem that I can copy and paste here for some of you to have a look at. The BT help software is good and always gets me back on line and sometimes it tells me that it is Releasing and Renewing my IP address

My System SpecsSystem Spec
21 Sep 2014   #2

windows 7 home 64bit

From the Command Prompt screen, type ipconfig /all press enter....

Copy and Paste the text into your next Post ...
My System SpecsSystem Spec

 Internet connection dropping

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