New
#21
Theres not much information in there sorry
Where can I find a fault log
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Posts : 21,004 Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10New #22
Without scratching all the way back what is the machine? Because it just maybe the Ethernet drive is bad. If not I know the very person who can help you out if she can't I'll eat my socks.
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New #23
This device?
dLAN® 500 AVtriple+ Powerline adapter - devolo AG
Manual: http://www.devolo.com/products/dLAN-...riple+-com.pdf
How many devices are connected to the powerline?
Can you try a different wall socket to see if it might be the line? (doubtful, but a simple test).
Is there any electrical plug using the onboard socket?
It's not on a power strip is it?
Is encryption enabled (button or software)?
These are generally good solutions for the distance problem you stated. You say it worked well in the past ... can you think of anything that changed when it first started showing the disconnects?
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Thanks
edit
I'm not sure if this would help ... too many cockpits/dashboards are just fluff. You might see if it tells you anything useful:
devolo Cockpit - Software for your home network. - devolo AG
side note: the dLAN® 500 AVtriple+ Powerline adapter - devolo AG is a discontinued model.
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Posts : 21,004 Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10New #25
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New #26
http://speccy.piriform.com/results/M...SVufMzF5XJLdAl
Phew gents I think that this is correct but let me know if it isn't. I have done some more research on the Devolo Powerline that I have and others appear to have had the same issue, some are saying that they overheat but your comment on the cockpit is spot on, it is possible to send a file to Devolo and I did this but they asked me to change things over and so on, this I did with little or no improvement so this was why I wanted to pin the problem down to this piece of kit and I can either put it in the bin and replace it or fix whatever else is wrong. This is my issue gents and maybe there is a better way of sorting the internet connection.
My router is downstairs and the wireless signal in my office is poor, I used to have a wireless dongle but it was difficult to maintain the signal, ideally I would run a LAN cable around the house but that is not practical and so I settled for the powerline.
In my office I have the triple LAN item and the only other thing that is connected is my Xbox but that is switched off, the single LAN item is plugged directly into the wall socket and then to the router. Because this system has a through plug it allows you to connect other items but not into the primary socket so there is a reduced risk of interference.
Is there another way gents
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New #28
ok again gents, notwithstanding the chocolate socks HarriePateman, I think that it is the powerline item that is goosed. It is supposed to be connected thus
Single LAN adaptor connected to modem and plugged into domestic mains circuit. Because this item has a "plug through" my modem etc is then plugged into the adaptor
The triple LAN adaptor is then connected to my PC and my Xbox via LAN cables and all of the relevant equipment is plugged in to the adaptor via the "plug through"
A few months ago the PC went into sleep mode or standby and the triple adaptor shut down and could not be woken up so I swapped them over and whilst the sleep thing never happened again the connection dropping did and its that which really winds me up so today I found this set of complaints on the internet
Devolo Powerline AV500+ network problems (2) | The Boschmans Account and its exactly this which is happening to me and so I have emailed Devolo and have given them a piece of my mind because I think that this is the same issue and hopefully they will replace it because they have a three year warranty.
However if anyone else finds anything amongst the stuff that I have posted that also points to anything else then please shout. Thanks guys for your time and attention it is really appreciated
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Posts : 21,004 Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10New #29
John just out of curiosity just what is that triple LAN adaptor is it what I know as a multi ported switch because I use two off my main modem and never have come across this problem. Mind you I never leave machines running either as I might have said before
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New #30
Hi, its one of these things. The manufacture advises that you plug it directly into the mains wall socket and then because of the plug through facility you can then plug into the front of it. The single port connects to the modem and the triple is for the PC and whatever so this is where my Xbox goes.
The system uses the house wiring to allow connection to the internet when the wireless signal is poor as is the case in my office
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