Internet Download Speed MEGA SLOW! :(

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  1. Posts : 4
    Windows 7
       #1

    Internet Download Speed MEGA SLOW! :(


    So, I had the techy at the office upgrade my laptop to Windows 7 Ultimate a few days ago. Well, it seems that while my PC is directly connected to the internet via ethernet wire... It's speed is flawless. No issues whatsoever.

    When I go home and use my wireless, the first minute it will respond perfectly fine. 10+Mbps Down/ 2Mbps Up. After that though, it will just SLOOOOOOOOOOOOOW down a LOT! The Up speed will still be high though, which is what gets me confused on what's happening. The download speed will dip down to under 1Mbps.

    I'm running a Sony Vaio VGN-NS130E w/ an Atheros AR928X Wireless Network Adapter.

    Any other info that is needed to help solve my problem, ask away! I'll try to send it over asap!

    Thank you so much and I look forward to all your help. ;]
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    CMach08 said:
    So, I had the techy at the office upgrade my laptop to Windows 7 Ultimate a few days ago. Well, it seems that while my PC is directly connected to the internet via ethernet wire... It's speed is flawless. No issues whatsoever.

    When I go home and use my wireless, the first minute it will respond perfectly fine. 10+Mbps Down/ 2Mbps Up. After that though, it will just SLOOOOOOOOOOOOOW down a LOT! The Up speed will still be high though, which is what gets me confused on what's happening. The download speed will dip down to under 1Mbps.

    I'm running a Sony Vaio VGN-NS130E w/ an Atheros AR928X Wireless Network Adapter.

    Any other info that is needed to help solve my problem, ask away! I'll try to send it over asap!

    Thank you so much and I look forward to all your help. ;]
    CM

    If you arent using homegroup you can disable IPv6, which has several random problems. Its in network and sharing.

    We could use more info on the router

    Thanks


    Ken J
      My Computer


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    I disabled the IPv6, and that didn't do the trick.

    I ended up calling AT&T UVerse today to see what expert advice they can provide me with, and they were not able to troubleshoot the problem. We ran a test where we turned off all the WIFI connections in the household and ran a speed test w/ the windows 7 laptop. The internet speed ran perfect... When I booted all the WIFIs back up, it dipped back down low [.50mbps down/.51mbps up]. I also ran the test on another laptop [Vista OS] and it ran at perfect speeds.

    The router is: AT&T UVerse 3800HGV-B Gateway
      My Computer


  4. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #4

    Have you paid your Internet Bill?
      My Computer


  5. Posts : 285
    Windows 7 Home Premium x64
       #5

    CMach08 said:
    I disabled the IPv6, and that didn't do the trick.

    I ended up calling AT&T UVerse today to see what expert advice they can provide me with, and they were not able to troubleshoot the problem. We ran a test where we turned off all the WIFI connections in the household and ran a speed test w/ the windows 7 laptop. The internet speed ran perfect... When I booted all the WIFIs back up, it dipped back down low [.50mbps down/.51mbps up]. I also ran the test on another laptop [Vista OS] and it ran at perfect speeds.

    The router is: AT&T UVerse 3800HGV-B Gateway
    CMach08,

    Can you try to turn on every computer one at a time?
    Run your speed test, and if it succeeds, turn on the next computer/device and do the same.
    Hopefully you can single out the source of your Internet speed problem.

    Have a nice day!

    zx81
      My Computer


  6. Posts : 4
    Windows 7
    Thread Starter
       #6

    aem said:
    Have you paid your Internet Bill?
    Yes. I don't think AT&T would have bothered giving me technical support initially.
      My Computer


  7. Posts : 7
    Windows 7 Home Ultimate
       #7

    cmach08.

    did you manage to find any solution to this?

    im finding a very similar problem on my vaio NS10L.

    runs fine until someone else is using the wifi, then i lose connection and/or speed..
      My Computer


  8. Posts : 2
    Windows 7
       #8

    On my laptop, I went to the Device Manager and to the Network Adapter. I selected my Wireless controller properties, I then went to Power Management and changed the

    [] "Allow the computer to turn off this device to save power" setting to off (deselected).

    My speeds went back to my usual. That's all I did. I'll keep testing, if anything changes I'll repost or edit this post!

    Technoguppy
    Toronto, Ontario
    Last edited by technoguppy; 12 Nov 2009 at 07:53. Reason: Wanted to be more specific
      My Computer


  9. Posts : 4
    Windows 7
    Thread Starter
       #9

    What happened was that the driver Windows is installing is a compatible but OLD version. Recently, Atheros had a driver update for their network cards which are not displayed yet on the Sony website.

    [wikidrivers.com] Atheros_AR5xxx_AR9xxx_8.0.0.238.exe

    Go to the link above and download that driver. It's 8.0.0.238 and it will definitely fix the problem. I hope this works out for you. This is only an update for the Atheros Wireless Drivers! Now, I can officially say that I love Windows 7... minus that hick-up. ;P
      My Computer


  10. Posts : 7
    Windows 7 Home Ultimate
       #10

    hey thanks cmach08...

    i've installed the driver you linked to and it looks good so far. barring any issues to come, i think my love affair with win 7 is back on track.

    thanks again.
    craig.
      My Computer


 
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