keep getting dropped


  1. Posts : 152
    Windows 7 Pro 64-bit
       #1

    keep getting dropped


    Hello,

    In the past 2-3 weeks, my Lenovo ThinkPad has been dropping my internet connection 1-3 times a day, pretty much every day. This isn't happening to any other devices on my network, and it hasn't been a problem before. I didn't install any new hard/software right before the problem started, so what could be causing this, and how can I resolve it?
      My Computer


  2. Posts : 159
    7 ultimate x64
       #2

    Hi,
    check event viewer...

    \Applications and Services Logs\Microsoft\Windows\WLAN-AutoConfig
      My Computer


  3. Posts : 152
    Windows 7 Pro 64-bit
    Thread Starter
       #3

    I think I found the right log. No errors since 10/28, even tho I continue to get dropped. Attached screenclip shows event IDs 8002 AcmConnection & 11002 MsmAssociation. Might be an authentication problem?
    Attached Thumbnails Attached Thumbnails keep getting dropped-log.png  
      My Computer


  4. Posts : 758
    Windows 7 Ultimate x64
       #4

    You are running 2 different Antivirus programs and you should get rid of one or the other as they can cause issues. Did you buy any new wireless devices sch as a cordless phone as sometimes they can interfere with wireless connections
      My Computer


  5. Posts : 152
    Windows 7 Pro 64-bit
    Thread Starter
       #5

    Hmmm. This computer is only a few months old & AVG is the only A/V product I've installed. I do, however, also run MBAM, but that's not A/V. Can't think of anything else that might behave like A/V. I ran Belarc Advisor & looked through the report for another A/V but didn't see one.

    Re new cordless devices, I did recently purchase a Bluetooth speaker that caused a problem when I installed the software. I ended up doing a system restore and let Windows find the proper drivers for it, which resolved the issues I was having. We also recently got a new (Android) Tracfone, but I think I was already getting dropped when we got it. Not sure whether the drops were happening before I got the speaker.

    No drops today, but I haven't be on much, either...
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:55.
Find Us