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Windows 7: no IPv4 or IPv6 conectivity

17 Nov 2014   #1

win 7 home premiumb64 bit
no IPv4 or IPv6 conectivity

In June my Lenovo V570, laptop, Win 7, apparently was infected by a virus that caused the BSOD. With help from Avast & Malwarbyetes support desks I was able to get it removed & everything worked fine again Except I could no longer get on line. Troubleshooter indicated I have no Ipv4 or Ipv6 conectivity. Since I cannot get the win 7 Lenovo on line the remote service I used cannot remote help. I use this Win 8 LT for internet. Two Other computers on Win 8 are on line in this network.
One “Expert” told me i'm just missing some basic files. I have all kinds of backup - A Levono recovery disk, A Lenovo rescue disks & initial backup disks. An Acroutis image bootable rescue disk,
A recovery disk & I have backed up all my files on a Maxtor HD drive. I believe there is an image folder on that but I don't know what to do with any of these recovery items. I'd prefer not to have to go to a complete restore if possible.

My System SpecsSystem Spec
18 Nov 2014   #2

Win7 & Win8 64bit

Welcome to Seven Forums,

Please run the sfc /scannow command:
SFC /SCANNOW Command - System File Checker

Run Disk check:
Disk Check
My System SpecsSystem Spec

 no IPv4 or IPv6 conectivity

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