SSID Disappears after turning on my laptop!

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  1. Posts : 96
    windows 7 home premium 64 bit
       #1

    SSID Disappears after turning on my laptop!


    Hi All,
    Greetings, i have an Asus k55a laptop, a Tenda W548D router and every time i turn on my laptop from powered-off state my network ssid is gone from all devices which makes me to restart the router several times to get back normal.
    so please help fix this problem or explain to me why
    Thanks in advance
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #2

    Hello,

    You might want to see if there's an updated firmware version for your router.

    Also, can you please post a Xirrus Wi-fi Inspector snip for review? You'll find a quick guide here.
      My Computer


  3. Posts : 96
    windows 7 home premium 64 bit
    Thread Starter
       #3

    2xg said:
    Hello,

    You might want to see if there's an updated firmware version for your router.

    Also, can you please post a Xirrus Wi-fi Inspector snip for review? You'll find a quick guide here.
    when installing it says This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package
    Edit: i have just created a new user, idk what happened but it installed fine
    here SSID Disappears after turning on my laptop!-router-1.png
    Last edited by Ripshock; 11 Nov 2014 at 07:28.
      My Computer


  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #4

    Hi,

    Sorry for the tardiness, I was away due to my hectic schedule. Thanks for providing the Xirrus snip, it looks good.

    Is the issue only happening from the laptop? Can the laptop sees other Wi-Fi networks other than yours?

    You might want to disable the Power Management mode of your wireless network adapter from Device Manager.
    Attached Thumbnails Attached Thumbnails SSID Disappears after turning on my laptop!-power-management-mode-disable-wi-fi.png  
      My Computer


  5. Posts : 96
    windows 7 home premium 64 bit
    Thread Starter
       #5

    2xg said:
    Hi,

    Sorry for the tardiness, I was away due to my hectic schedule. Thanks for providing the Xirrus snip, it looks good.

    Is the issue only happening from the laptop? Can the laptop sees other Wi-Fi networks other than yours?

    You might want to disable the Power Management mode of your wireless network adapter from Device Manager.
    It`s okay, as long as you response, it`s all fine perfectly.
    yes, only from this laptop. yes, it can.
    i have tried that but after i have restarted my SSID has gone from all devices
      My Computer


  6. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #6

    Just to confirm, when you restart your router, the SSID is not visible anymore from any of your wireless devices - i.e. Tablets, smartphones, laptops?
    i have restarted my SSID has gone from all devices
    If this is the case, I'd suggest to download and install the latest router's firmware, make sure that you use a wired connection to install the latest firmware. Test the connection after, if it still an issue next thing to do is... reset to the factory default setting. Please backup the current router setting prior to the reset.

    If you need guidance (tutorials) to do the above process please let us know. Please post the make and model of your router.
      My Computer


  7. Posts : 96
    windows 7 home premium 64 bit
    Thread Starter
       #7

    2xg said:
    Just to confirm, when you restart your router, the SSID is not visible anymore from any of your wireless devices - i.e. Tablets, smartphones, laptops?
    i have restarted my SSID has gone from all devices
    If this is the case, I'd suggest to download and install the latest router's firmware, make sure that you use a wired connection to install the latest firmware. Test the connection after, if it still an issue next thing to do is... reset to the factory default setting. Please backup the current router setting prior to the reset.

    If you need guidance (tutorials) to do the above process please let us know. Please post the make and model of your router.
    My bad i should have put a coma after restarted, i mean restarted my pc
      My Computer


  8. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #8

    No worries...... but all other wireless devices gets disconnected after you restarted your computer?
      My Computer


  9. Posts : 96
    windows 7 home premium 64 bit
    Thread Starter
       #9

    2xg said:
    No worries...... but all other wireless devices gets disconnected after you restarted your computer?
    yes and no sign of my SSID until restarting the router several times and what i mean by several times that on first restart of my router it connects but then it disappear then i restart my router again also same result on the third or 4th it works usually but rarely on first or second also i have tried upgrading firmware still same result
      My Computer


  10. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #10

    Are there any small appliance/electronic devices (i.e. microware, cell phone, speakers) nearby?

    Are the wired connection (i.e. computer, printer) affected or only wireless connection?

    Do a test – turn off the computer that’s causing the issue and leave all other wireless devices on, keep an eye out for a while for any disconnections. If all is well, turn the computer back on and see if all the wireless devices will stay connected to your network.
      My Computer


 
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