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Windows 7: All network connections drop

02 Dec 2014   #1

Windows x64 Premium
All network connections drop

Hi, I have a Dell Inspiron M5030 running 7 Home Premium. The last few days it's developed a problem where it drops all connectivity (other devices don't have a problem connecting to the router over wifi) randomly (<5 mins, maybe a couple of hours). I get the cross over the darkened wifi bars.

It tells me that there are no network connections. (there are)
Troubleshoot brings it back sometimes (1 in 5 I'd guess) - it tells me that there is a problem with the wireless adaptor.

It looks like both the wifi and Ethernet connections are down.

The wifi is Atheros AR9285. Ethernet is Atheros AR8152.

Any ideas please?
My System SpecsSystem Spec
02 Dec 2014   #2

Windows 7 pro 64bit

have you checked to make sure your drivers are all up to date?
My System SpecsSystem Spec
03 Dec 2014   #3

Windows x64 Premium

Yes. I have checked and they are latest drivers.

It seems strange that both Ethernet and Wifi go down together?
My System SpecsSystem Spec

08 Dec 2014   #4

Windows x64 Premium

Any ideas please? The laptop worked without a problem for a few days but now has started playing up and won't connect?

My System SpecsSystem Spec

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